Pros

  • โ€ขExtremely quiet operation, making it easy to forget it's running.
  • โ€ขExcellent cleaning performance, even effective with pots and pans.
  • โ€ขFeatures like Crystal Dry technology enhance drying performance, including plastics.
  • โ€ขSparkling clean dishes, consistently shiny and dry.
  • โ€ขInterior light and fully extending racks add convenience for loading and unloading.
  • โ€ขBuiln water softener ensures spotless results, addressing hard water issues.
  • โ€ขExtensive cycle options and remote app notifications for completed cycles.
  • โ€ขComprehensive instructions and support materials aid easy installation.
  • โ€ขPocket handle with projected time display for cycle tracking.
  • โ€ขExcellent drying function, with few water residues left on dishes.

Cons

  • โ€ขHorrible odor develops between cycles and worsens in hot climates.
  • โ€ขLacks a 'cycle finished' light, leading to confusion about cycle status.
  • โ€ขRequires an app for full control, which can be inaccessible to all household members.
  • โ€ขWater left in the sump can cause unpleasant odors.
  • โ€ขSilverware basket is smaller due to the third rack.
  • โ€ขSmartphone app faces connectivity issues, affecting ease of use.
  • โ€ขService experiences are frustrating, with unhelpful customer support.
  • โ€ขSecond rack may struggle with larger glasses and dishes.
  • โ€ขDesign flaw leads to moisture remaining posycle, risking mold buildup.

Bottom Line

The Bosch Benchmark Series SHP9PCM5N Dishwasher excels in quiet and effective cleaning, offering innovative features like Crystal Dry technology for enhanced drying. While praised for its functionality and sleek design, be aware of potential odor issues and reliance on app connectivity. This sophisticated appliance is ideal for tech-savvy users who appreciate app-managed features and comprehensive cleaning capabilities. However, if a direct cycle completion indicator is crucial, you might want to explore other models.

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