Pros

  • β€’Product is considered healthier than many other options available.
  • β€’Provides noticeable results for users.
  • β€’Positive nostalgic experience for some who used it in the past.
  • β€’Suitable for families and multiple users.

Cons

  • β€’Bottle size has reduced from 13.5 oz to 8 oz while maintaining the same price, which feels misleading.
  • β€’Advertisements still reference the larger size causing frustration among customers.
  • β€’Does not effectively smooth or detangle hair, making it difficult to manage.
  • β€’Causes hair to break and rip out during use.
  • β€’Disappoints those with thick and curly hair.

Bottom Line

The Matrix Biolage SmoothProof Conditioner seems to be a healthier choice and works for some users, but it's not ideal for all hair types, particularly thick and curly hair. Additionally, the reduction in bottle size while maintaining the same price has left customers feeling misled. If managing and smoothing hair are top priorities, you might want to explore other conditioners that specifically cater to these needs.

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