TLDR Review: Bespoke 5.3 cu. ft. Front Load Washer
Verdict
The Samsung Bespoke 5.3 cu. ft. Front Load Washer impresses with its large capacity, AI-driven features, and energy efficiency. However, recurring issues with customer service, balance during spins, and unique smells from clothes suggest potential reliability concerns. Consequently, users might want to weigh these factors against its appealing modern design and tech functionality before purchasing.
- Top pro:
- Excellent performance reported after three months of use.
- Top con:
- Non-reversible door limits placement options; not ADA compliant without a riser.
Pros
- •Excellent performance reported after three months of use.
- •Modern, stylish design available in Silver Steel, Brushed Navy, and Forest Green.
- •AI Optiwash effectively adjusts for different fabrics.
- •Large 5.3 cu. ft. capacity efficiently handles big loads.
- •Auto Dispense system saves on detergent costs.
- •Offers 25 specialized washing cycles, including Steam Sanitize.
- •Features Wi-Fi connectivity and integration with Samsung SmartThings.
- •Energy Star Most Efficient rating ensures energy savings.
Cons
- •Non-reversible door limits placement options; not ADA compliant without a riser.
- •Some cycles and options are available only through the SmartThings app.
- •Rough spin cycle, even on light settings, can cause issues.
- •AI Optiwash settings are unchangeable, leading to user frustration.
- •Poor customer service and slow warranty responses from Samsung.
- •Balance issues with small loads leading to frequent errors.
- •Concerns around the durability of internal components like concrete counterweights.
- •Reports of clothes having an unpleasant smell post-wash.
- •Reports of inefficient drying with the AI sensor on the dryer.
- •Excessive detergent use by the Auto Dispense system without efficiently cleaning.
We may earn a commission when you buy through these links, at no extra cost to you. How ShopSavvy makes money
How we researched this
About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from 3 retailers in ShopSavvy's price data, most recently seen Dec 8, 2024.
Where to Buy
| Retailer | Price | Last seen | Buy |
|---|---|---|---|
| $957.00 | Dec 8, 2024 may have changed | ||
| $1,390.00 | Dec 8, 2024 may have changed | ||
| $1,399.99 | Dec 8, 2024 may have changed |
Download ShopSavvy App
Compare prices across tens of thousands of stores, set price alerts, watch for deals by keyword, and much more.
Install ShopSavvy Browser Extension
Compare and track prices automatically while you shop online at thousands of websites.
