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ARRIS Surfboard Gigabit Docsis 3.1 Cable Modem, 10 Gbps Max Speed, Approved for Cox, and Xfinity. (SB8200)

TLDR Review: ARRIS SB8200 Cable Modem

By ShopSavvy Team

Published: August 20th, 2025

Pros

•Excellent upgrade from older models with impressive speed and performance.
•Easy installation and setup with minimal issues, supporting maximum speeds for the price.
•DOCSIS 3.1 technology offers exceptional performance up to 10 Gbps download.
•Ideal for power users, gamers, and seamless streaming with 32 x 8 channel bonding.
•Sleek, compact, and energfficient design with multiple Ethernet ports.
•Highly recommended for performance and connectivity with major ISPs.
•Offers significant cost savings and security advantages over ISP rentals.

Cons

•Poorly designed associated app complicates setup process.
•Initial setup issues; instruction discrepancies and lack of a QR code.
•Experienced modem failures after several months; warranty limits replacements.
•Technical support was unhelpful, creating frustration and lengthy resolutions.
•Intermittent disconnects and stability issues noted, leading to frequent reboots.
•Works optimally with matching brand routers only, limiting compatibility.

Bottom Line

The ARRIS Surfboard SB8200 is a powerful modem for users seeking improved connectivity, ideal for gamers and streamers with its high-speed capabilities. However, some users report issues with technical support and modem failures post-warranty. For those ready to navigate initial installation hiccups and looking for ISP rental alternatives, it could be a worthwhile investment—just be sure to pair it with a compatible router for optimal performance.

Lowest at any Popular Retailer

$65.45 at Bonanza

How we researched this

About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from 74 retailers to give you the short version.