Build quality is generally good, but there's one thing worth knowing about: some users have reported hinge issues.
The hinge situation:
When Sony brought back the folding design, they redesigned the hinge mechanism. A small number of users have reported cracking at the point where the headband connects to the earcup.
Is this widespread? It doesn't appear to be. Reports suggest manufacturing variance on certain batches rather than a fundamental design flaw. Sony's warranty covers manufacturing defects, so affected users should get replacements.
Overall construction:
The XM6 is built similarly to most premium wireless headphones. Quality plastic with synthetic leather padding. Comparable to the Bose QC Ultra. Less premium than the AirPods Max, which uses aluminum but weighs significantly more and costs more.
The headband padding holds up well. Ear cushions are durable with normal use. The folding mechanism works smoothly.
How to protect your investment:
- Use the included case. Always.
- Be gentle when folding.
- Store properly when not using them.
If something goes wrong:
Sony's warranty covers manufacturing defects. Contact support if you experience issues.
The hinge concerns are worth being aware of, but shouldn't be a dealbreaker. Most users have no problems.
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How we researched this
Where this comes from: this answer draws on the product's published specifications and the reviews ShopSavvy collected for it, alongside prices from ShopSavvy's price data.
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