Sony WH-CH720N Headphones
If impeccable sound quality, comfort, and noise canceling are your top priorities, the Sony WH-CH720N headphones deliver on these fronts at a competitive price. However, the occasional disconnection issue and poor microphone quality could be drawbacks if you frequently use headphones for calls. If a stronger focus on call clarity is important for you, it might be worth considering other products or waiting for a more comprehensive fix in this area.
Where to Buy
| Retailer | Price | Last seen | Buy |
|---|---|---|---|
R reverb | $39.00 | Feb 2, 2026, may have changed | Buy Now |
 Amazon Sold by Amazon Resale | $55.86 | May 12, 2025, may have changed | Buy Now |
R reebelo | $59.99 | Dec 29, 2025, may have changed | Buy Now |
S swappa | $73.00 | Dec 29, 2025, may have changed | Buy Now |
S Secondipity.com | $79.99 | Apr 12, 2025, may have changed | Buy Now |
Prices are collected from retailer listings; each row shows the date we last saw that price. Return and shipping terms are each store's standard policy from our retailer research (April 2026 to May 2026). Some products and categories have different terms, so check with the store before you buy.
Used & Refurbished
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Calculated by ShopSavvy from the professional reviews and customer ratings we collected for this product.
Why this score?
The Sony WH-CH720N Noise Canceling Wireless Headphones receive a moderate score based on their impressive sound quality and effective noise cancellation, particularly for the price point. However, issues such as comfort for longer wear, fragile build quality, and occasional connectivity problems have been noted by users, suggesting that while they offer decent performance, they may not be the most durable option in the long term.
Score
The Sony WH-CH720N Noise Canceling Wireless Headphones receive a moderate score based on their impressive sound quality and effective noise cancellation, particularly for the price point. However, issues such as comfort for longer wear, fragile build quality, and occasional connectivity problems have been noted by users, suggesting that while they offer decent performance, they may not be the most durable option in the long term.
Pros
- •Outstanding sound quality with clear mids, highs, and punchy bass that can be further personalized via the Sony Headphone app’s equalizer.
- •Effective noise cancelling, noticeably reducing ambient noise and making them well-suited for noisy environments.
- •Lightweight and comfortable over-ear design with plush ear cushions, allowing extended wear without much fatigue.
- •Long-lasting battery life—up to 35 hours with ANC on—supporting all-day listening and quick recharge with fast charging.
- •Reliable Bluetooth 5.2 connectivity offers stable wireless performance for most users.
- •Durable build quality using sturdy materials despite some plastic components, providing a reassuring feel overall.
- •Physical button controls are intuitive for most functions and allow easy volume adjustments.
- •Alexa and other voice assistant integration enhance hands-free convenience.
Cons
- •Microphone quality is noticeably poor, often muffled or picking up excessive ambient noise, making calls frustrating on the receiving end.
- •Prone to occasional, random disconnections from paired devices, which can interrupt listening sessions unexpectedly.
- •Lack of foldability and no included carrying case reduce portability and ease of storage for travelers.
- •Ear cushions tend to be thin, causing discomfort especially for users with larger ears or those who wear glasses, requiring frequent adjustment.
- •Controls can be hard to locate at first, particularly the play/pause and ANC buttons, which may hinder quick operation.
- •Some users find the adjustable headband’s click settings less than perfect for a custom fit, impacting comfort.
- •The design, while sturdy, feels a bit plasticky to some, making the product feel slightly overpriced relative to its build.
Bottom Line
The Sony WH-CH720N headphones excel in delivering robust sound quality, impressive noise cancellation, and all-day comfort at a competitive price point. They’re a solid choice for casual listeners and music lovers who want immersive audio with strong battery life. However, if you rely heavily on voice calls or need headphones geared for travel with foldability and a case, you might want to consider other options. Specifically, those frustrated with the mic or portability could look at alternatives designed for better call performance or more compact storage. Overall, these are great for music-focused users who prioritize sound and comfort over advanced call features or ultimate portability.
What Reviewers Are Saying
Customer Ratings
Based on 7,287 reviews from Amazon
Professional Reviews
Common Questions
Are the Sony WH-CH720N headphones comfortable to wear for long periods?Published 2 years ago
When it comes to how comfortable the Sony WH-CH720N Noise Canceling Wireless Headphones are for long periods, our research shows that most folks find them pretty comfy. They're designed with lightwei...
Read full answerWhat is the battery life of the Sony WH-CH720N headphones?Published 2 years ago
The Sony WH-CH720N headphones have a pretty solid battery life. According to what the manufacturer says, you can expect up to 35 hours of playback time from a single charge, which is handy for long tr...
Read full answerHow effective is the noise cancellation on the Sony WH-CH720N?Published 2 years ago
The Sony WH-CH720N headphones are pretty solid when it comes to noise cancellation. From what we found, they do a good job of cutting down on background noise, which is handy if you're often in noisy ...
Read full answer📚More About Sony WH-CH720N Headphones
Discussion
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