7.85

Overall Score: 7.85/10

Professional:8.5/10

Consumer:7.19/10

Profile

GE Profile Opal 2.0 Ice Maker

Name: GE Profile Opal 2.0 Ice Maker
Brand: Profile
SKU: B0964BF4N7
Availability: InStock
Rating: 4 (4508 reviews)

The GE Profile Opal 2.0 Nugget Ice Maker is a stellar addition to any home for those who love chewable ice. It offers strong performance, rapid ice production, and smart connectivity features. However, it has some quirks like WiFi connectivity issues and noise that can require some adjustments. Overall, if you’re seeking high-quality nugget ice and can tolerate some minor inconveniences, this machine should be high on your list.

Model: XPIO13SCSSColor: Stainless SteelUPC: 84691856436

Lowest at Amazon

$399.00 at Amazon

Lowest at any Popular Retailer

$299.99 at Best Buy

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TLDR Review: GE Profile Opal 2.0 Ice Maker

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Pros

•Produces the soughfter chewable, crunchy nugget ice that elevates your drinking experience.
•Ice remains frozen overnight, even after the machine is turned off—great for convenience.
•Rapidly makes the first batch in about 10 minutes, perfect for quick refreshment.
•Large 0.7allon water tank supports high daily production—up to 38 lbs per day—ideal for entertaining.
•Easy setup, especially when placed near a sink; useriendly with helpful video tutorials.
•Smart connectivity via WiFi and SmartHQ™ app allows remote control, scheduling, and monitoring.
•Voice control compatibility with Alexa and Google for handree ice management.
•Modern, sleek stainless steel design that looks great in most kitchens.
•Produces higuality, soft yet satisfying nugget ice, perfect for drinks and chewing.
•Includes an ice scoop and a side tank for continuous ice supply, minimizing refills.

Cons

•Many users mention the machine is louder than expected, with some describing squealing noises.
•Several reviews report inconsistent ice production and frequent malfunctions, often after about a year.
•WiFi connectivity can be flaky; initial setup issues and connection drops are common.
•The drip tray design sometimes causes leaks when opening the ice drawer.
•Requires regular cleaning and descaling, which some find tedious and annoying.
•Several users experienced the 'quit after a year' problem, implying a limited lifespan.
•Customer service is often reported as unhelpful or slow to resolve ongoing issues.
•Despite the high price, durability appears to be limited, leading to costly repeated replacements.
•Noise levels and occasional squealing can make operation disruptive.
•The internal defrost cycle isn’t flawless and may require manual intervention.

Bottom Line

The GE Profile Opal 2.0 offers fantastic chewable nugget ice with rapid production and smart features that many users love. However, a significant number of reviews highlight durability issues, noise, and WiFi connectivity problems that can turn this shiny machine into an ongoing frustration. If you value high-quality ice and don’t mind potential maintenance, this model could be a good fit, but for a more reliable investment, considering alternatives might be wise.

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What Reviewers Are Saying

Praised

great ice quality6%

good for entertaining3%

side tank essential3%

Criticized

quit after a year4%

squealing noise6%

ice production inconsistent2%

cleaning process annoying3%

customer service terrible5%

loud operation5%

needs frequent cleaning6%

Customer Ratings

4.0

4,508 reviews

65%

19%

Based on 4,508 reviews from Amazon

Professional Reviews

GE Profile Opal 2.0 Review

forbes.com·Carey Jones·2 years ago

Common Questions

The GE Profile Opal 2.0 Ice Maker is designed to make that nugget-style ice, which is great for chilling drinks or even for a quick ice snack. It can produce quite a bit of ice—up to 38 pounds a day, ...

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