ARRIS Surfboard SB6190 Modem
Where to Buy
| Retailer | Price | Last seen | Buy |
|---|---|---|---|
 Bonanza Sold by andleeb's booth | $14.03 | Nov 18, 2023, may have changed | Buy Now |
 Amazon Sold by R3NEW | $21.99 | Feb 17, 2025, may have changed | Buy Now |
D dealnews | $25.35 | Nov 18, 2023, may have changed | Buy Now |
M Mercari | $44.00 | Feb 17, 2025, may have changed | Buy Now |
Z Zoro Tools Industrial Supplies | $54.99 | Sep 8, 2021, may have changed | Buy Now |
Prices are collected from retailer listings; each row shows the date we last saw that price. Return and shipping terms are each store's standard policy from our retailer research (April 2026). Some products and categories have different terms, so check with the store before you buy.
Used & Refurbished
✨ See 9 used & refurbished prices with ShopSavvy ProGet the app →Pros
- •Excellent value, offering a budget-friendly alternative to ISP rental modems.
- •Compatible with Xfinity/Comcast, even if not on their recommended list.
- •Easy setup process; essentially plug-and-play with minimal steps required.
- •Ideal for high-demand households, supporting multiple devices and 4K streaming.
- •Successfully replaces older modems, with users noting significant speed improvements.
- •Enhances online gaming experiences by removing NAT restrictions.
- •Encourages cost savings by eliminating rental fees.
- •Speed performance exceeds service bandwidth, ensuring efficient usage.
- •Effective for streaming services like Disney+ and HBOMax without issues.
- •Simple design, ideal for integration with existing mesh router setups.
Cons
- •Frequent daily internet connection drops have been reported within 30 days of use.
- •Customer service has been consistently described as poor and unhelpful.
- •Initial troubleshooting required due to defective units.
- •Modem tends to overheat, raising concerns about reliability.
- •Specific issues with speed reduction over time, dropping as low as 3-17 Mbps.
- •Known Intel Puma chipset issues not addressed by the manufacturer.
- •Limited exchange policy at retailers like BestBuy; poor manufacturer exchange options.
- •Technical support tends to blame ISPs for modem-related issues.
Bottom Line
While the ARRIS Surfboard SB6190-RB offers great value and is an excellent option for reducing rental fees, its track record of reliability and customer service issues should give potential buyers pause. If consistent performance and support are top priorities for you, consider exploring other models that don't have chipset-related issues. Overall, it can be a good choice for advanced users seeking a budget-friendly modem, but be prepared for potential troubleshooting and connectivity challenges.
What Reviewers Are Saying
📚More About ARRIS Surfboard SB6190 Modem
Discussion
ShopSavvy compares prices across thousands of retailers so you always get the best deal. Prices are collected from retailer listings, and each one shows the date we last saw it. Our expert reviews and community discussion help you make informed buying decisions.