ARRIS G36 Modem Router Combo
ARRIS

ARRIS G36 Modem Router Combo

$22.00across 36 retailers
Model: G36Color: blackUPC: 850030172037
Lowest at Amazon
$160.30 at Amazon
Price seen May 12, 2025
Lowest at any Popular Retailer
$22.00 at Walmart
Price seen Feb 18, 2025

Where to Buy

Newest price seen: Jun 26, 2026
RetailerPriceLast seenBuy
Walmart logo
Walmart
90-day returns (in store too)
$22.00Feb 18, 2025, may have changedBuy Now
M
My Store
$102.00May 12, 2025, may have changedBuy Now
M
My Store
$102.00May 12, 2025, may have changedBuy Now
M
My Store
$102.00May 12, 2025, may have changedBuy Now
P
Portal
$150.00May 12, 2025, may have changedBuy Now

Prices are collected from retailer listings; each row shows the date we last saw that price. Return and shipping terms are each store's standard policy from our retailer research (April 2026 to May 2026). Some products and categories have different terms, so check with the store before you buy.

Pros

  • •Easy setup and straightforward connection for devices.
  • •Once setup is complete, delivers reliable performance with minimal issues for some users.
  • •Positive previous experiences with ARRIS products influenced some purchases.
  • •No issues reported with connection range or speed under normal usage conditions.

Cons

  • •The 2.5G Ethernet port is unstable, causing frequent disconnections and connectivity issues.
  • •The Surfboard app is glitchy, difficult to use, and often disrupts modem functionality.
  • •Users experience frequent system crashes, dropped calls, and internet instability.
  • •Troubleshooting steps like modem resets and app reinstallation are ineffective.
  • •Frequent shutdowns and restarts are needed to maintain functionality.
  • •Security concerns with WPA2-Personal settings and poor app management for security configurations.
  • •Users express dissatisfaction with customer service and warranty support.
  • •Suspected compatibility issues with Xfinity's gig service resulting in lower than expected speeds.
  • •Unresolved issues due to alleged firmware conflicts between Arris and Xfinity.

Bottom Line

The ARRIS G36 modem/router combo offers promising features on paper but is marred by significant connectivity issues, particularly with its 2.5G port and the accompanying Surfboard app. While setup might be straightforward, ongoing stability problems and poor customer service make it difficult to recommend. If multitasking or stable, high-speed connectivity is critical for your usage, you might want to consider alternative modem/router combos that offer better performance and support.

Read full expert review

What Reviewers Are Saying

Criticized
connection problems12%
app is a hassle12%
random drop outs12%
frequent resets24%
security type issues6%
not reliable18%
poor app functionality6%
difficult setup12%
not worth purchasing6%
poor internet speeds6%

Discussion

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