The Dell XPS 8960 Desktop has received a variety of feedback, so here are some common issues you might want to keep in mind before buying it:

1. Upgrade Limitations: Even though the manufacturer says it's designed to be expandable, many have found it tricky to upgrade in a few key areas. For example, swapping out the GPU or power supply can be tough due to proprietary brackets and special hardware.

Plus, if you've got a configuration with liquid cooling, the space constraints and need for Dell-specific parts can make upgrading a real hassle.

2. Noise Levels: Some folks have complained about the noise, especially when the desktop is tackling heavy tasks. The fans tend to get quite loud, which can be annoying if you're in a quiet setting.

3. Thermal Issues: There have been instances of the desktop getting pretty hot, especially under load. This could impact performance and maybe even the lifespan of the machine if you’re planning on using it for intensive tasks.

4. Customer Support: According to our research, Dell's customer support has left some users frustrated. People have mentioned long wait times and not-so-helpful assistance, which is something to think about if you ever run into issues.

5. Software Bloat: The pre-installed software, or bloatware, is a common gripe. Many users feel it takes up valuable space and can affect performance until you remove it.

Overall, while the Dell XPS 8960 has some good points like room for RAM and storage expansion and plenty of ports, these drawbacks are worth considering.

If easy upgrades are crucial for you, these issues might steer you towards looking at other options.

The Dell XPS 8960 Desktop does a great job with content creation tasks. It's got a 14th Generation Intel Core i7-14700 processor and an NVIDIA GeForce RTX 4060 graphics card, which means it's pretty powerful for things like video editing, 3D rendering, and graphic design.

Plus, its DDR5 memory helps with quick data access and smooth multitasking, which is essential when you're working on professional projects and need everything to run smoothly.

From what we've found, this desktop gets a lot of praise for its performance. Folks have mentioned it’s excellent for picture design and other graphics-heavy tasks, so it's definitely up to the challenge of creative work.

The manufacturer also highlights that it's great for both gaming and professional tasks due to its powerful GPU and ample RAM.

One of the standout features is its support for AI-enhanced graphics and ray tracing. These are becoming more important for content creation and can make rendering and editing much more efficient.

On the flip side, there are a few things to keep in mind. Some feedback we've seen mentions the proprietary components, which might make future upgrades tricky.

There have also been reports of some quirks like SecureBoot firmware issues and ticking noises from the fan, which might need some attention.

All in all, if you need a desktop that's capable of handling demanding content creation tasks, the Dell XPS 8960 is a solid option.

It's powerful and well-regarded, just keep an eye on those potential upgrade and technical issues.

If you're thinking about upgrading your Dell XPS 8960 Desktop, there are several ways to enhance its performance based on our research. First off, it doesn't come with a built-in CD or DVD drive, which is pretty common in newer desktops to save space and improve airflow.

But no worries if you need one—Dell offers an optional external DVD+/-RW drive that you can easily connect via USB. These are affordable and simple to use, so they're a solid option if you occasionally need to use CDs or DVDs.

Here are some other upgrade options you might consider:

1. Memory (RAM): The manufacturer claims that the desktop can support up to 64GB of DDR4 memory. If you work with demanding applications like video editing or gaming, adding more RAM can really boost your system's performance.

2. Storage: You can upgrade to both HDD and SSD options. An SSD will give you faster boot times and quicker data access, while a larger HDD provides more storage space for your files and applications.

3. Graphics Card: If you're into gaming or need high-end graphics for other tasks, upgrading your GPU could be a great move. The desktop is designed to be compatible with a range of advanced GPUs. Just make sure to check the power supply and space inside the case before making your choice.

4. Processor: Depending on the specific model and configuration you have, you might be able to upgrade the CPU. This needs a bit more technical know-how, so you might want to consult Dell's compatibility guidelines or get some professional help.

5. Cooling Solutions: If you're really pushing your system, upgrading to better cooling solutions like extra case fans or liquid cooling can help keep temperatures in check and maintain top performance.

So while the Dell XPS 8960 doesn't come with an optical drive, it does offer multiple paths for upgrades to suit your needs.

Whether it's adding more RAM, increasing storage, improving graphics, or enhancing cooling, you can tailor the system to fit what you're looking for.