The Dell XPS 13 Plus features an innovative invisible haptic touchpad that blends seamlessly into the palm rest. While visually striking, it has received mixed reviews for reliability.
How It Works
Instead of a mechanical clicking mechanism, piezoelectric actuators create vibration that simulates a click sensation. The entire palm rest functions as the touchpad—there are no visible boundaries.
What Works Well
- Large surface area: Expansive tracking area for comfortable gestures
- Clean aesthetic: Seamless modern design
- Multi-touch: Standard Windows gestures work smoothly
- Glass-like finish: Smooth finger glide
Documented Issues
Some users experience:
- Haptic malfunction: Sound but no physical feedback sensation
- Auto-clicking: Touchpad clicks repeatedly without input
- Uneven response: Haptic strength varies across surface
- Drag interruption: Invisible boundaries make dragging difficult
- Inconsistent force: Pressure required for clicks varies
Fixes
| Solution | Effectiveness | |----------|---------------| | Firmware update (2023.12.13.946+) | Improves reliability significantly | | BIOS update | Essential for compatibility | | Sensitivity adjustment | Helps some users | | Hardware replacement | Required for persistent issues |
The Verdict
The touchpad works well for many users, but others experience persistent issues requiring palmrest replacement. If coming from a traditional trackpad, expect an adjustment period.
Recommendation: Test thoroughly during your return window. Consider keeping an external mouse for precision work.
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How we researched this
Where this comes from: this answer draws on the product's published specifications and the reviews ShopSavvy collected for it, alongside prices from ShopSavvy's price data.
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