The Bose QuietComfort Ultra Earbuds 2nd Gen significantly improve call quality over the first generation with new AI SpeechClarity technology.
AI SpeechClarity Features
- AI-based background noise suppression
- Better wind filtering
- Improved voice isolation
Real-World Performance
- Indoor/quiet: Excellent
- Moderately noisy: Good
- Windy outdoor: Mediocre (true of most earbuds)
Self-Voice Monitoring
Hear yourself naturally during calls. Adjustable in Bose app.
Important: Fit Matters
Improperly positioned stability bands can block microphones. Ensure proper fit for best call quality.
Comparison
Good but not best-in-class. AirPods Pro 2/3 still lead for call quality.
Verdict
Excellent for regular business calls and video conferencing. Power users who prioritize calls should consider AirPods Pro or dedicated headsets.
Considering the Bose QuietComfort Ultra Earbuds (2nd Gen)?
Here's our "TLDR" Review
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More Answers
If you're still curious about the Bose QuietComfort Ultra Earbuds (2nd Gen), here are some other answers you might find interesting:
The Bose QuietComfort Ultra Earbuds 2nd Gen include a 1-year limited warranty when purchased from authorized dealers.
Covered
- Manufacturing defects
- Hardware malfunctions
- Connectivity issues under normal use
Not Covered
- Physical damage from drops
- Water damage beyond IPX4 rating
- Normal wear on accessories
- Unauthorized modifications
Making a Claim
- Gather proof of purchase
- Contact Bose support (web/phone/chat)
- Complete troubleshooting
- Receive repair or replacement if needed
Extended Coverage
BoseCare extended warranty available. Check bose.com for current terms.
Important
Purchase only from authorized retailers (Bose, Amazon, Best Buy) to ensure warranty validity.
How do the Bose QuietComfort Ultra Earbuds 2nd Gen compare to the Sony WF-1000XM5?
Here's how the Bose QuietComfort Ultra Earbuds 2nd Gen compare to Sony WF-1000XM5:
Noise Cancellation
- Bose: Best-in-class
- Sony: Excellent
- Winner: Bose (slight edge)
Battery Life
- Bose: 5.5-6 hours
- Sony: 8-9 hours
- Winner: Sony
Sound Quality
- Bose: Bass-forward, warm, 3-band EQ
- Sony: Balanced, neutral, 6-band EQ
- Winner: Preference-dependent
Comfort
- Bose: Less intrusive fit
- Sony: Smaller, deeper insertion
- Winner: Bose for most users
Key Features
- Sony: LDAC, DSEE Extreme, Speak-to-Chat
- Bose: Immersive Audio, ActiveSense
Price Both $299 MSRP. Sony frequently discounts below $200.
Verdict
- Best ANC and comfort: Bose
- Best battery and features: Sony
Can I use just one earbud at a time with the Bose QuietComfort Ultra Earbuds 2nd Gen?
Yes, the Bose QuietComfort Ultra Earbuds 2nd Gen support single-earbud (mono) use.
How to Use
- Leave one earbud in the case
- Remove and wear just one
- Connects automatically in mono
Audio
- Switches to mono (all content through one ear)
- Touch controls remain functional
Use Cases
- Office awareness while on calls
- Commute announcements
- Extended battery (alternate earbuds)
- Outdoor safety
Returning to Stereo
Remove second earbud from case. Auto-connects and switches to stereo.
Note
ANC performance decreases with single-earbud use.
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