Woot!

Return window

30 days

Holiday extension

No

Restocking fee

None

Return shipping

Buyer pays return shipping for most returns. Woot pays return shipping only for defective items, items not as described, or shipping errors on Woot's part.

In-store returns

No

Receipt required

No

Final-sale categories

Wine (in most states), Digital downloads, Gift cards, Personalized items, Select clearance/final-sale items marked as such

30-day window from delivery. Most refurbished items carry a 90-day Woot warranty — refurbished items typically do NOT carry the original manufacturer warranty. Due to single-item deal format, exchanges are not offered — customers must return for refund.

Offers price matching

No

Woot is a flash-deal site and does not offer price matching or post-purchase price adjustments. Once an item sells out, it's gone; if the same item reappears at a different price, previous buyers are not entitled to an adjustment.

Standard delivery

2–6 days

Same-day delivery

No

Store pickup

No

International shipping

No

Standard shipping is a flat $6 per order ($5 for Amazon Prime members). Select deals marked 'Free Shipping Woot!' (FSW) ship free to all customers. Prime members get free standard shipping on FSW items and 15% off wine (where available). Ships only within the 48 contiguous United States.

Apple Pay (online)

Yes

Apple Pay (in-store)

No

Google Pay

Yes

PayPal

No

Buy Now, Pay Later

Affirm (on select purchases via Amazon integration)

Store credit card

No

Gift cards

Yes

Free to join

Yes

Tier benefits

Amazon Prime members get free FSW shipping, reduced $5 flat shipping, and 15% off wine (where available)

Woot does not operate its own loyalty or rewards program. Benefits are extended to Amazon Prime members through Woot's integration with Amazon accounts (account linking required).

Live chat

none

Phone support

none

Email support

Yes

Avg. response time

1-2 business days via email/contact form at woot.com/account/contact-us

Fake sales frequency

low

Strikethrough honesty

mixed

Dynamic pricing used

No

Deals are generally genuinely discounted — typically closeout, refurbished, or overstock inventory below standard retail. 'List Price'/MSRP claims have occasionally been flagged by Mouseprint as inflated or based on rarely-sold-at prices. Each deal has a fixed price that does not change based on user, location, or browsing behavior.

Sells customer data

Yes

Targeted advertising

Yes

Account required to shop

No

Trustpilot

2.2 / 5 (1,800 reviews)

Better Business Bureau

A+

Sitejabber

2.8 / 5

Knoji

4.3 / 5

Apple App Store

4.7 / 5

Google Play

4.6 / 5

Legal name

Woot, Inc.

Parent company

Amazon.com, Inc.

Headquarters

Carrollton, Texas, USA

Founded

2004

Website

https://www.woot.com