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Retailer Report Card

TechForLess

TechForLess is a 25-year-old Colorado Springs refurbished-electronics specialist with strong third-party trust ratings (Trustpilot 4.4, BBB A+, Sitejabber 4.7) and a free, points-based loyalty program. Its biggest weaknesses are the absence of any price-match guarantee and a return policy weighed down by a 20% restocking fee plus customer-paid return shipping, both of which sting on a refurb-heavy catalog where DOA risk is non-trivial.

B-
Overall Grade
Researched 5/9/2026
Return window
30 days
Price matching
No
Trustpilot
4.4 / 5
BBB rating
A+
Loyalty program
TFL Rewards

Return Policy

B-
Return window
30 days
Holiday extension
Unknown
Restocking fee
20% on non-defective returns
Return shipping
Customer pays return shipping; original shipping also deducted on free-shipping items
In-store returns
Yes
Receipt required
Unknown
Final-sale categories
Used-Acceptable condition items

Returns accepted within 30 days of invoice date. 20% restocking fee on non-defective returns. Customer responsible for return shipping. Items must ship in original or equivalent packaging.

Price Matching

F
Offers price matching
No

No published price-match guarantee found on TechForLess policy pages or third-party coverage.

Shipping

B
Standard delivery
3–7 days
Same-day delivery
No
Store pickup
Yes
International shipping
No

Free Standard Ground Delivery on 6,000+ designated items in the 48 continental US (no order-total threshold; tied to specific SKUs). Most orders ship same business day if placed before 4pm MT. In-person pickup available at Colorado Springs outlet store.

Payment Methods

Apple Pay (online)
Unknown
Apple Pay (in-store)
Unknown
Google Pay
Unknown
PayPal
Unknown
Buy Now, Pay Later
No
Store credit card
No
Gift cards
Unknown

Loyalty Program

B+
Program name
TFL Rewards
Free to join
Yes
Earning rate
100 points = $1 (~1% back equivalent on qualifying purchases)
Tier benefits
Points-for-Purchase on selected products, 1,500 points (~$15) for each successful friend referral, Friend gets 10% off first order

Free rewards program. Points expire after 120 days of inactivity. Must be logged in at checkout to earn.

Customer Service

Live chat
none
Phone support
866-880-1230 (toll-free) / 719-886-8000 (local), Mon-Fri 9am-4pm MT
Email support
Yes
Avg. response time
Within 2 business days for post-sale support requests

Pricing Transparency

B+
Fake sales frequency
unknown
Strikethrough honesty
unknown
Dynamic pricing used
No

TechForLess advertises savings of up to 65% off retail on refurbished/open-box electronics. No public reporting, litigation, or consumer-advocacy coverage found regarding fake sales, inflated strikethrough pricing, or dynamic pricing practices. Unknown rather than verified-clean.

Privacy & Data Practices

Sells customer data
No
Targeted advertising
Unknown
Account required to shop
No

Third-Party Trust Ratings

Trustpilot
4.4 / 5 (624 reviews)
Better Business Bureau
A+
Sitejabber
4.7 / 5
Knoji
4.0 / 5

Company

Legal name
Tech For Less, Inc.
Headquarters
1610 Garden of the Gods Rd STE 150, Colorado Springs, CO 80907
Founded
2001
Employees
100

ShopSavvy Price Data

Products tracked
6,142

Sources