Price Whack
Price Whack (a dba of Alltell Limited LLC, a Lakewood, NJ consumer-electronics seller) offers strong shipping (free standard on all US orders, free 2-day on qualifying orders, USPS/UPS/FedEx) but is dragged down by a 1.9/5 Trustpilot score citing return-process complaints and a 20% restocking fee on opened items. There is no published price-matching policy and no loyalty program; the 30-day return window is industry-baseline, and the company is not listed on the BBB.
Return Policy
B- Return window
- 30 days
- Holiday extension
- No
- Restocking fee
- 20% on any item returned opened
- Return shipping
- Free for US orders; customer pays for international
- In-store returns
- No
- Receipt required
- Yes
Items must be sealed in original packaging and in 'mint condition'. Defective units must be reported within 48 hours of delivery for full refund. Original shipping charges are non-refundable. Refunds processed in 3-5 business days to original payment method via NJ warehouse.
Price Matching
F- Offers price matching
- No
No price-match policy is published on pricewhack.com (no mention on About, Customer Service, Contact, or footer pages).
Shipping
A- Free shipping threshold
- Always free
- Standard delivery
- 1–3 days
- Same-day delivery
- No
- Store pickup
- No
- International shipping
- Yes
Free standard shipping on all Continental US domestic orders, no minimum. Free 2-day shipping only for orders under 3 lbs and over $100. Ships within 1-3 business days via USPS, UPS, FedEx. International shipping limited to USA and Canada only. Orders after 2 PM EST ship next business day.
Payment Methods
- Apple Pay (online)
- Unknown
- Apple Pay (in-store)
- Unknown
- Google Pay
- Yes
- PayPal
- Yes
- Buy Now, Pay Later
- No
- Store credit card
- No
- Gift cards
- Yes
Loyalty Program
N/A- Free to join
- Unknown
No loyalty/rewards program found on pricewhack.com (no mention in footer, About, Customer Service, or Contact pages).
Customer Service
- Live chat
- Chat bubble available; hours not specified
- Phone support
- Mon-Thu 10AM-6PM, Fri 9AM-2PM ET ((657) 216-7670)
- Email support
- Yes
- Avg. response time
- Email available 24 hrs/day at support@pricewhack.com; specific response time not stated
Pricing Transparency
B+- Fake sales frequency
- unknown
- Strikethrough honesty
- unknown
- Dynamic pricing used
- No
No reporting, litigation, or consumer-advocacy coverage found alleging fake sales or inflated reference prices at Price Whack. Insufficient public coverage to grade fake_sales or strikethrough_honesty as anything other than 'unknown'.
Privacy & Data Practices
- Sells customer data
- No
- Targeted advertising
- Unknown
- Account required to shop
- No
Third-Party Trust Ratings
- Trustpilot
- 1.9 / 5 (36 reviews)
- Sitejabber
- 3.9 / 5
Company
- Legal name
- Alltell Limited LLC (dba Price Whack)
- Parent company
- Alltell Limited LLC
- Headquarters
- 1000 Airport Rd, STE 201, Lakewood, NJ 08701, USA
- Founded
- 2019
- Website
- https://pricewhack.com
ShopSavvy Price Data
- Products tracked
- 917
Sources
- https://pricewhack.com/
- https://pricewhack.com/pages/about-us
- https://pricewhack.com/pages/return-policy
- https://pricewhack.com/pages/shipping-policy
- https://pricewhack.com/pages/customer-service
- https://pricewhack.com/pages/contact-us
- https://pricewhack.com/pages/privacy-policy
- https://pricewhack.com/products/gift-card
- https://www.trustpilot.com/review/pricewhack.com
- https://www.sitejabber.com/reviews/pricewhack.com
- https://www.smartcustomer.com/reviews/pricewhack.com
- https://realreviews.io/reviews/pricewhack.com
- https://www.scamadviser.com/check-website/pricewhack.com
- https://www.bbb.org/search?find_country=USA&find_text=pricewhack
- https://www.dnb.com/business-directory/company-profiles.alltell_limited_llc.8556696eaa2bb1eb8f98c79ef7f9d1b3.html
- https://www.alltelllimited.com/about-us
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