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Sony

Sony WH-1000XM5 Headphones

The Sony WH-1000XM5 wireless noise-canceling headphones offer an impressive blend of top-notch sound quality, leading noise-canceling technology, and superb comfort. Although they are on the pricey side and have some annoying quirks with touch controls and pairing setup, their overall performance and feature set justify the investment. For audiophiles and frequent travelers, these headphones are a top choice.

Model: WH1000XM5/BColor: BlackUPC: 4548736132627
Lowest at any Popular Retailer
$260.09 at Walmart

Where to Buy

Prices last updated: April 20th 2026 9:15 am

Product Score

Based on professional reviews and customer feedback

8.15/10
Overall
8/10
Expert
8.30
Consumer

Why this score?

The Sony WH-1000XM5 headphones score moderately due to their unmatched active noise cancellation and impressive sound quality, which has garnered significant praise from both professionals and users. However, complaints about their plasticky build quality, touch control issues, and a high price point without substantial innovations over the previous model have caused some dissatisfaction. While widely regarded as a top competitor, particularly for noisy environments, the mixed customer feedback and concerns about functionality may lead potential buyers to consider alternative options.

8+ Excellent
6-8 Good
4-6 Average
<4 Poor

Score

The Sony WH-1000XM5 headphones score moderately due to their unmatched active noise cancellation and impressive sound quality, which has garnered significant praise from both professionals and users. However, complaints about their plasticky build quality, touch control issues, and a high price point without substantial innovations over the previous model have caused some dissatisfaction. While widely regarded as a top competitor, particularly for noisy environments, the mixed customer feedback and concerns about functionality may lead potential buyers to consider alternative options.

8/10
Expert
8.30/10
Consumer

Pros

  • Exceptional noise cancellation performance
  • Outstanding 30+ hour battery life
  • Lightweight and comfortable for alay wear
  • Excellent microphone quality for calls
  • Multipoint Bluetooth connectivity
  • Customizable EQ via Sony Headphones app
  • Quick charge: 3 minutes for 3 hours playback
  • Premium soft synthetic leather materials

Cons

  • Baseavy sound requires EQ adjustment
  • Fragile plastic hinges prone to breaking
  • No water resistance rating
  • Bulky carrying case design
  • Higher price than previous generation
  • Some reports of speaker failures after 18 months

Bottom Line

The Sony WH-1000XM5 delivers industry-leading noise cancellation and impressive battery life, making them ideal for frequent travelers and office workers. Despite durability concerns and the need for EQ adjustment, they remain the top choice for premium wireless noise-canceling headphones.

Read full expert review

What Reviewers Are Saying

Praised
sound quality is good4%
comfy for long periods4%
great battery life6%
microphone is good3%
Criticized
noise cancellation could be better2%
adaptive noise cancelling is bad2%
app is hard to use2%
build quality feels cheap2%
uncomfortable headband3%
connectivity issues3%

Customer Ratings

18,559 reviews averaging 4.2 out of 5 stars from Amazon
4.2
18,559 reviews
5
69%
4
10%
3
7%
2
4%
1
10%

Based on 18,559 reviews from Amazon

Common Questions

Do They Fold? (Spoiler Alert: No) This is probably the most controversial change Sony made with the XM5. No, they don't fold, and if you travel a lot, this might be a dealbreaker. Why Sony Made This C...

Read full answer

Discussion

Alternatives to Consider

If the Sony WH-1000XM5 Headphones doesn't quite fit your needs, here are some other options to consider:

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