De'Longhi
Nespresso Vertuo Plus by De'Longhi
$42.99$262.00across 18 retailers
Model: ENV150GYColor: GrayUPC: 44387211505
Lowest at Amazon
$110.00 at AmazonLowest at any Popular Retailer
$16.00 at Walmart
Pros
- •Produces rich, flavorful coffee and espresso with a distinctive crema that many find superior to other machines like Keurig.
- •Offers a good variety of higuality coffee capsules, catering to diverse taste preferences around the world.
- •Heats up quickly, typically within 25 seconds, allowing for fast brewing when the machine works properly.
- •The 40 oz. removable water tank holds a decent amount of water for multiple brews before needing a refill.
- •Automatic capsule ejection is convenient, holding up to 10 used capsules for easy disposal.
- •Recycling program for used capsules is appreciated by environmentally conscious users.
- •When functional, the machine is easy to use with just a touch of a button to brew different cup sizes including single and double espresso shots.
- •Some users report reliable performance lasting multiple years with proper cleaning and maintenance.
Cons
- •Leaking issues are reported by about 30% of users, sometimes severe enough to cause water pouring near the cord, posing safety risks.
- •Customer service experiences are widely reported as frustrating, unhelpful, and often condescending, especially regarding leak problems and warranty claims.
- •The machine is prone to malfunctions requiring multiple attempts (opening/closing lid, rebooting) to brew coffee properly.
- •Some users experience persistent error lights and technical glitches that disrupt brewing, which are tied to known design flaws.
- •Machines tend to develop significant reliability problems within or soon after the warranty period, including overflowing and total failure.
- •Brewing can be slow and inconsistent, with reports of taking much longer due to troubleshooting mirocess issues.
- •Requires two hands to properly close the lid and pierce the pod, which is less convenient than automatic lid mechanisms on some competitors.
- •Water reservoir needs frequent refills even when brewing smaller cup sizes, and letting it run dry mirew can cause leaks or errors.
- •Descaling is a finicky process with alerts not always clearing easily, necessitating repeated attempts to exit maintenance mode.
- •Some users find the coffee taste burnt or bitter compared to expectations.
Bottom Line
The Nespresso Vertuo Plus by De'Longhi delivers excellent coffee quality when it works, but *unfortunately* its reliability is a major concern for many buyers. Frequent leaks, recurring errors, and unsatisfactory customer service overshadow the machine’s strengths. If you prioritize consistent, hassle-free coffee with solid warranty support, this might not be your best pick. For a similar coffee and espresso experience with fewer reliability complaints, you may want to explore other single-serve machines from brands like Keurig or machines with fully automatic lids and larger reservoirs. If you’re still interested in trying a Vertuo machine but want to be cautious, keep in mind regular maintenance and careful handling can extend its life, though no guarantees exist.
What Reviewers Are Saying
Praised
best coffee ever10%
good variety of coffee10%
Criticized
not reliable20%
malfunctioned immediately10%
leaked30%
customer service issues30%
coffee tastes burnt10%
takes a long time to make coffee10%
horrible customer service20%
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