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ADT

ADT Medical Alert Plus System

The ADT Medical Alert Plus system offers robust features such as cellular 4G coverage, 24/7 U.S. based monitoring, and a range of wearable options, making it a reliable choice for seniors. However, be aware of the ongoing monthly fees and additional costs for optional features like fall detection. Overall, it offers excellent peace of mind without the need for long-term contracts.

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Product Score

Based on professional reviews and customer feedback

7.93/10
Overall
9.2
Expert
6.66
Consumer

Why this score?

ADT Medical Alert Plus achieves a high score due to its ease of use, reliable service, and comprehensive monitoring options, which many users appreciate for enhancing their independence. While some customers have noted concerns regarding higher monthly fees compared to competitors and subpar customer service, the overall satisfaction from both professionals and users highlights its solid performance and value.

8+ Excellent
6-8 Good
4-6 Average
<4 Poor

Score

ADT Medical Alert Plus achieves a high score due to its ease of use, reliable service, and comprehensive monitoring options, which many users appreciate for enhancing their independence. While some customers have noted concerns regarding higher monthly fees compared to competitors and subpar customer service, the overall satisfaction from both professionals and users highlights its solid performance and value.

9.2/10
Expert
6.66/10
Consumer

Pros

  • Cellular 4G coverage eliminates the need for a landline.
  • 600ft pendant range offers extensive coverage within the home.
  • Includes home temperature monitoring to ensure a safe environment.
  • 24/7 U.S. based monitoring provides reliable and prompt assistance.
  • Choice of wearable options: wristband or pendant.
  • Fall detection available for an additional fee.
  • Waterproof wearables for added convenience and safety.
  • No lonerm contracts required.
  • Free activation and shipping fees, making it easy to get started.
  • Premium Protection Plan warranty offers extra peace of mind.

Cons

  • Monthly fee of $34.99 can add up over time.
  • Fall detection feature requires an additional monthly fee.
  • Battery life details are not explicitly mentioned.

Bottom Line

The ADT Medical Alert Plus system offers robust features such as cellular 4G coverage, 24/7 U.S. based monitoring, and a range of wearable options, making it a reliable choice for seniors. However, be aware of the ongoing monthly fees and additional costs for optional features like fall detection. Overall, it offers excellent peace of mind without the need for long-term contracts.

Read full expert review

What Reviewers Are Saying

Praised
not too many features14%
good product29%
easy to use14%
Criticized
low range for in-home systems14%
extreme heat and cold14%
overpriced14%
need to set up with special group14%

Customer Ratings

9 reviews averaging 4.3 out of 5 stars from Amazon
4.3
9 reviews
5
67%
4
11%
3
0%
2
0%
1
11%

Based on 9 reviews from Amazon

Discussion

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