The Hausse Retractable 2 Story Fire Escape Ladder has a lot going for it, especially with its 13-foot reach and strong build. It's designed to hold quite a bit of weight, up to 1000 pounds, which is reassuring. But just like anything else, it does have a few quirks, according to our research.
First off, while it's made to be easy to use right out of the box, some folks mentioned that the first step might feel a little shaky, particularly if you're on the smaller side. It seems this might have to do with how the ladder hooks onto the window frame, as the manufacturer describes.
Then there's the rungs—you know, the steps that are supposed to help you get down safely. They're slip-resistant, which is great, but several people pointed out that they can be pretty sharp. So, it might be a good idea to have gloves handy when you're using it.
There's also some chatter about the storage bag it comes with. It's this red canvas bag that's supposed to make storing it easy, like under a bed or near a window. But we've found that some people aren't thrilled with the zipper, as it can get stuck, which isn't ideal when quick access is crucial.
One more thing to keep in mind is the ladder's weight. It's pretty sturdy, which is good, but that also means it might be heavy for kids or anyone who might not have the strength to handle it easily. It might be smart to have an adult around to help out when needed.
So, while this ladder is generally tough and reliable, there are a few things to watch out for, like the sharp rungs, the tricky storage bag, and the extra weight.
It's probably a good idea to try it out a few times before you actually need it, just to get comfortable with how it works.