The Ridge Premium Hard Shell Carry On Luggage generally gets good marks for durability and its useful features, but the handle does seem to be a bit hit or miss.
According to our research, some folks have had issues with the extendable handle not locking properly. A few users mentioned that the handle can collapse unexpectedly—things like, 'Handle always falls. Walmart has better quality,' and another person noted, 'I really liked everything about this carry on, except the handle kept collapsing instead of locking firmly in place.'
But it’s not the case for everyone. Some people didn't run into any problems with the handle at all. One shared, 'I personally didn’t have issues with the expandable handle, it stayed locked in place for me.'
So, it looks like there might be some inconsistencies in how they're made, or maybe some units are just defective. It’s a good idea to give the luggage a thorough check when you get it to make sure the handle works as expected.
The manufacturer hasn’t officially addressed these handle problems yet, so a quick test could spare you some headache later on.
How we researched this
Where this comes from: This answer is based on ShopSavvy's product database, real-time pricing from 1 retailers, and a look at hundreds of user reviews to give you a well-rounded picture.
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Alternatives to Consider
If the The Ridge Carry On Luggage doesn't quite fit your needs, here are some other options to consider:
SwissGear Sion Softside Expandable 21-Inch
The SwissGear Sion features an expansion option, offering you more packing space whenever you need it—perfect for those last-minute purchases. With multiple organizational pockets, it's more versatile compared to the Ridge Carry-On.
Amazon Basics 20-Inch Hardside Spinner
The Amazon Basics Hardside Spinner offers a cost-effective solution for travelers seeking essential functionality without a hefty price tag. With its sleek design, generous interior space, and dependable wheels, it's a practical alternative to the Ridge, all at a more budget-friendly price.
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