TLDR Review: Suncast Sidetracker Hose Reel
Published: May 8th, 2025
Pros
- •The reel itself functions well and efficiently.
- •Initial installation is easy and the unit appears to be sturdy at first glance.
- •Some users report satisfactory water flow when working correctly.
Cons
- •Quick connect feature frequently fails under normal water pressure.
- •Included hose is of poor quality, prone to failure, and often requires replacement.
- •Constructed from lorade plastic, contributing to concerns about long-term durability.
- •The spinner mechanism is ineffective, affecting the product's overall functionality.
- •Leader hose consistently kinks, causing frustration despite careful handling.
- •Buyers often incur additional costs for replacement parts or hoses.
- •Continual minor and significant leaks develop, particularly due to inadequate O Rings.
- •Poor customer service, especially regarding warranty and support issues.
Bottom Line
The Suncast Sidetracker Garden Hose Reel may present some convenience with its easy installation and initial sturdy appearance, but it is plagued by quality concerns, especially with its hose and plastic construction. The frequent need for replacements and poor customer service experience detracts from its value, leading to recommendations for investing in a more durable, better-constructed model elsewhere.
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