Pros

  • โ€ขThe reel itself functions well and efficiently.
  • โ€ขInitial installation is easy and the unit appears to be sturdy at first glance.
  • โ€ขSome users report satisfactory water flow when working correctly.

Cons

  • โ€ขQuick connect feature frequently fails under normal water pressure.
  • โ€ขIncluded hose is of poor quality, prone to failure, and often requires replacement.
  • โ€ขConstructed from lorade plastic, contributing to concerns about long-term durability.
  • โ€ขThe spinner mechanism is ineffective, affecting the product's overall functionality.
  • โ€ขLeader hose consistently kinks, causing frustration despite careful handling.
  • โ€ขBuyers often incur additional costs for replacement parts or hoses.
  • โ€ขContinual minor and significant leaks develop, particularly due to inadequate O Rings.
  • โ€ขPoor customer service, especially regarding warranty and support issues.

Bottom Line

The Suncast Sidetracker Garden Hose Reel may present some convenience with its easy installation and initial sturdy appearance, but it is plagued by quality concerns, especially with its hose and plastic construction. The frequent need for replacements and poor customer service experience detracts from its value, leading to recommendations for investing in a more durable, better-constructed model elsewhere.

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Where to Buy

Prices last updated: August 2nd 2025 4:22 pm
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