TLDR Review: PowerSmart 21-Inch Self Propelled Gas Lawn Mower 2024
Published: April 27th, 2025
Pros
- •Very powerful and starts easily
- •Saves time compared to a batterowered mower
- •Reliable performance without power loss
- •Compact and easy to maneuver
Cons
- •Mower ran rough with varying RPMs but initially cut okay
- •Experienced a loud clunk and then the mower died
- •Extensive troubleshooting did not resolve the issue
- •Poor customer service with much calling and emailing for the return process
- •Attempted to send a different, incorrect model as a replacement
- •Ongoing issues with getting the correct model returned
- •Selropelled function stopped working after one hour of use
- •Difficult and unresponsive customer service experience
- •Multiple requests for irrelevant information from the vendor
- •Frustration with warranty service and support process
Bottom Line
The PowerSmart Self Propelled Gas Lawn Mower delivers powerful and reliable performance with easy starting and quick operation, but be wary of potential mechanical issues and notably poor customer service. If customer support and prompt issue resolution are priorities for you, you might want to consider an alternative brand for a more seamless experience.
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