TLDR Review: De'Longhi Specialista Prestigio Espresso Machine EC9355.M
Published: December 18th, 2024
Pros
- •Provides a professional cafe experience at home with adjustable grinding levels and temperature settings.
- •Builn tamping lever enhances the coffee-making process and aids in achieving rapid mastery for excellent coffee.
- •Offers a broad range of features for creating exceptional espresso once users become skilled.
- •Delivers consistently excellent cups of coffee with impressive crema and milk foam.
- •Sturdy construction, suitable for regular home use and entertains household coffee preferences.
- •Easy to clean, contributing to a positive overall user experience.
Cons
- •Grinder issues reported within a short time, with problems persisting even after cleaning.
- •Fails to pressurize the brewing head, producing unsatisfactory coffee.
- •Steam frother is ineffective, failing to steam a full jug of milk.
- •Poor customer service experiences with unresponsive support and part replacement challenges.
- •Knobs are fragile and prone to breaking, with no available replacement parts.
- •Initial setup can be difficult due to common aiock issues.
Bottom Line
The De'Longhi Specialista Prestigio offers a professional coffee experience at home with a variety of features, but several users highlight serious functionality issues and poor customer support. If you value long-term reliability and effective customer service, it may be worth considering alternative machines with more positive reviews in these areas.
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