TLDR Review: Schlage Connect Smart Deadbolt BE469ZP
Pros
- •Battery life lasts about 6 months with multiple daily uses, thanks to ave technology minimizing power consumption by offloading communication to a smart hub.
- •Allows convenient keyless entry and easy management of user codes, perfect for renters, Airbnb hosts, or house cleaners, with notifications on who enters and when.
- •Seamlessly integrates with Ring and Alexa ecosystems, enabling remote lock/unlock and code transfers via QR scans for hasslree smart home control.
- •Installation and setup are generally straightforward, supported by clear instructions and video tutorials to assist users.
- •Solid build quality with durable hardware and multiple strike plates to fit different door setups, providing stable and secure mounting without movement.
- •Supports multiple user codes with easy code addition and removal through the SmartThings app, improving access management.
- •Features a brief, unobtrusive audible sound when locking or unlocking, giving clear feedback without noise annoyance.
- •Manual key operation works well, fitting smoothly with physical keys complementing keypad access.
- •Pairs well with matching Schlage lever handles for a cohesive, modern aesthetic in bright chrome finish.
Cons
- •ave pairing can be finicky, often requiring multiple attempts to successfully connect to a smart hub.
- •The keypad occasionally exhibits glitches, such as registering a red X error after partial code entry or becoming unresponsive, which can lock users out unexpectedly.
- •Automatic locking function is notably loud compared to other smart locks, which may be disruptive in quiet environments.
- •Key tumbler feels somewhat loose, requiring extra care during key removal to avoid issues.
- •Does not autock when the Ring system is armed, lacking a convenience feature some competitors offer.
- •Reported issues with lock jams and keypad freezes typically appear about a month after installation, occurring occasionally ( times per month), causing operational frustration.
- •Customer support reportedly provides unhelpful responses and significant delays on replacements—some users experienced waits up to 10 months, which is a major concern for reliability and service.
- •The ave radio operates on North American frequencies and is incompatible with regions like Australia, limiting international usability.
- •No official compatibility with Home Assistant, restricting integration options for advanced smart home users.
- •Manuals and support focus primarily on USA and Canada markets, indicating regional limitations.
Bottom Line
The Schlage BE469ZP CEN 625 Connect Smart Deadbolt offers a robust mix of solid build quality, good battery life, and smart home integration that fits well with Ring and Alexa users. Its Z-Wave tech helps extend battery life and supports multiple user codes—ideal for property rentals or busy households. However, potential buyers should weigh concerns around occasional keypad glitches, loud auto-lock noise, and especially the lackluster customer service with long replacement delays. International users or those relying on Home Assistant may face compatibility issues. If seamless smart home integration with strong customer support is a priority, you might want to consider alternatives or wait for user feedback improvements. For a similarly featured product with strong user management and more straightforward Wi-Fi control (but higher battery use), Schlage’s Encode model is worth investigating.
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