TLDR Review: NETGEAR Nighthawk CM2000 Modem
Pros
- •Supports multigabit speeds up to 2.5Gbps, ideal for fast downloads, uploads, gaming, and streaming.
- •Easy to set up and activate, especially with the Xfinity app or website, with activation times typically under 15 minutes.
- •Integrates smoothly with Netgear Orbi Mesh and other wireless routers, supporting multiple devices without issues.
- •Reliable and consistent connection with strong signal strength and no overheating reported.
- •Helps users avoid monthly rental fees charged by internet providers.
- •Refurbished model performs comparably to new ones, with many users reporting troublree activation and stable operation.
- •Captures full speed of gigabit internet plans (e.g., 1.2Gbps Comcast service) and runs reliably for demanding internet usage.
- •Runs quietly without random shutdowns or excessive reboots in most cases.
Cons
- •Some units may arrive faulty or exhibit issues like random reboots, internet drops despite strong signals, and stability problems.
- •This refurbished model is not factoruthorized by Netgear and sold by a third party (Verdi), which may concern buyers looking for official refurbishments.
- •Activation requires a stable cell signal for the app setup, which could inconvenience users with limited mobile connectivity.
- •One reported complaint involves longer activation times (about 45 minutes) via online chat instead of the app.
- •Minor system log entries may appear but generally do not indicate serious faults.
- •Warranty support is from the thirarty seller and not directly from Netgear, which might result in varying customer service experiences.
Bottom Line
If you're looking for a blazing-fast DOCSIS 3.1 cable modem that supports speeds up to 2.5Gbps and integrates well with your existing WiFi gear, the NETGEAR Nighthawk CM2000 (Renewed) is a great value—especially for those who want to ditch monthly rental fees. However, because this is a third-party refurbished unit and not factory-authorized, there's a small risk of receiving a problematic device and potential activation quirks. For more peace of mind, consider purchasing a factory-authorized refurbished modem or adding a protection plan to minimize hassles. Overall, it delivers solid performance for gaming, streaming, and multiple-device households if you can live with the small gamble on refurbishment.
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