Pros

  • β€’Powerful performance handles demanding tasks with ease.
  • β€’Higuality construction provides good durability.
  • β€’Reliable and consistently delivers strong results.
  • β€’Versatile for both professional tradespeople and personal use.

Cons

  • β€’Some units reportedly fail within a month of use.
  • β€’Batteries and chargers are not included, which adds to the overall cost.
  • β€’Only one instruction booklet is provided even when multiple kits are purchased, which can be inconvenient.
  • β€’Some buyers received what appeared to be refurbished or used items instead of brand new.
  • β€’Missing original packaging and visible cosmetic blemishes like scratches on the chuck.
  • β€’Drill bits included may not be authentic Milwaukee products despite product images implying otherwise.

Bottom Line

If you’re after a powerful and reliable 18V brushless hammer drill, the Milwaukee 2904-20 delivers solid performance for both pros and DIYers. However, be cautious when purchasing to ensure you receive a brand new unit with genuine accessories, as there have been multiple reports of refurbished items and missing original packaging. Also, factor in the need for separate battery and charger purchases. If you want to avoid these hassles, you might consider verifying sellers carefully or exploring other Milwaukee M18 hammer drill kits that include batteries and accessories for a more complete ready-to-use option.

How we researched this

About this review: We pulled together findings from professional reviews and hundreds of user reviews, and cross-referenced them with ShopSavvy's pricing data from thousands of retailers to give you the short version.

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