TLDR Review: LASERTAIL Explorer Radio Upgrade
Pros
- •Direct plund-play installation fits perfectly in Ford Explorer models 2011-2019, making the upgrade seamless.
- •The 12.nch T-style vertical touchscreen provides excellent display quality and fantastic 1080P backup camera visuals.
- •Supports Wireless CarPlay, Android Auto, and OEM camera/microphone integration without major issues once properly configured.
- •Bluetooth and CarPlay functions work well, enabling easy phone pairing and media control.
- •Helpful trim removal tools are included, simplifying the installation process.
- •Responsive and knowledgeable customer support assists effectively with firmware and setup questions.
- •HVAC controls stay operable via a dedicated power button, preserving essential functions even if the touchscreen has issues.
- •Installation guidance and external resources like YouTube make navigating the somewhat complex wiring manageable.
- •Retains original vehicle controls and modules (like BCM) for proper system compatibility.
- •Significantly enhances overall vehicle infotainment experience, upgrading usability and aesthetics.
Cons
- •Firmware updates can be tricky, particularly the required specific CarPlay app (tlink5.apk), and may need tech support assistance.
- •Some firmware issues have been reported that caused progressive loss of functions, including fan, amplifier, and cameras, leading in rare cases to total unit failure.
- •The manual lacks detail, forcing users to rely on external tutorials to fully understand installation and operation.
- •Certain features require account logins but the system lacks clear instructions on how to sign in, limiting access to some apps.
- •Air conditioning settings often need manual adjustment posnstallation and cannot always be controlled directly via the unit.
- •Installation wiring can be complex and confusing without careful preparation and patience.
- •CarPlay and Bluetooth occasionally suffer from connectivity glitches and interference.
- •Backup camera requires proper RCA cable connection to work, which isn't clearly documented.
- •Some users report occasional interference from other radio frequencies.
- •The product doesn't include a detailed physical manual for reference.
Bottom Line
If you own a Ford Explorer from 2011 to 2019 and want to revamp your infotainment system with a sizable, high-quality touchscreen featuring Android 13, Wireless CarPlay, and a crisp backup camera, the LASERTAIL 12.1 Inch Radio Upgrade is a compelling choice. It delivers excellent visual upgrades and an enhanced multimedia experience with mostly smooth integration, provided you’re ready to wrestle a bit with installation and firmware quirks. *Just be prepared for a potentially steep learning curve during setup, occasional connectivity hiccups, and a need to consult tech support and external guides.* For the best experience, ensure your vehicle’s original modules remain connected and allow patience with firmware updates. If you find these firmware and manual limitations too frustrating, you might want to explore other high-end Android head units with more robust support or better-documented software updates.
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