Pros

  • Supports a wide range of protocols including ave Plus, Zigbee, Wi-Fi, Bluetooth Low Energy, Infrared, Matter, and Thread, allowing diverse smart home device integration.
  • Compatible with major voice assistants like Siri, Alexa, and Google Home for seamless voice control.
  • Allows mixing and matching devices from different brands without locking you into one ecosystem.
  • Homey Flow automation system is highly useriendly, enabling both simple and complex routines without needing any coding skills.
  • Automations run locally on the device, ensuring continued operation even when the internet is down.
  • Clean, intuitive user interface enhances usability and makes configuration enjoyable.
  • Automation performance is reliable and fast, with detailed notifications to help troubleshoot any issues.
  • The device has a robust build quality, feeling solid and welade.
  • Receives constant updates with new features driven by user feedback.
  • Strong customer support and active developer community contribute to ongoing improvements.

Cons

  • Compatibility with many North American smart home products is limited, with some notable brands and devices not supported or only partially supported.
  • ave devices often experience delayed responses due to inherent protocol limitations and lack of robust generic drivers.
  • Setup can be frustrating, including issues like Wi instability during configuration and software update prompts that get stuck.
  • The lack of a builn Ethernet port means users often need to buy an additional adapter for a stable wired connection.
  • Certain devices require workarounds (firmware updates outside the hub, specific network bands) to connect properly.
  • The official app’s US market support is limited, relying on community apps that don’t match the seamlessness of alternatives like Home Assistant.
  • Some advanced device features such as energy monitoring or thermostat recognition may not be available through Homey Pro.
  • Integrations may require developer involvement or additional costs, with brand request processes often unresponsive.
  • Local control is limited; the companion app must remain open to maintain local connections.
  • Beginners might find the advanced features overwhelming, and user dissatisfaction has led to some returns.

Bottom Line

The Homey Pro is a powerful, versatile smart home hub that excels for advanced users who want to unify many devices across multiple protocols and brands, especially if you're leveraging Zigbee, Matter, and Thread in a mostly European ecosystem. However, its compatibility struggles with many North American devices, occasional connectivity frustrations, and limited US app support mean it’s not the most plug-and-play option for everyone. If your smart home is heavy on Z-Wave or you want a smoother out-of-the-box experience in the US, you might want to explore alternatives like Home Assistant platforms or hubs with stronger native Z-Wave support. For those who love tinkering and want ultimate automation flexibility, Homey Pro remains a compelling choice.

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