Pros

  • β€’Sleek and stylish design with clean lines, making it visually appealing in modern bathrooms
  • β€’Deep tub with great soaking depth, providing ample space and comfort for bathing
  • β€’Includes integral overflow for added safety
  • β€’Comes with a drain included, simplifying installation
  • β€’Easy to install and ready to set up upon arrival

Cons

  • β€’Serious design flaw around the overflow area causes the drain to be prone to cracking
  • β€’Cracks in the overflow area can lead to significant leaks, potentially requiring full tub and tile replacement
  • β€’Multiple users report the same persistent overflow design issue, indicating this is not an isolated problem
  • β€’The tub is quite narrow and may not fit wider users comfortably
  • β€’Customer service experiences have been reported as poor, unprofessional, and sometimes aggressive or accusatory
  • β€’Assembly instructions are confusing and inadequate, making installation challenging for some
  • β€’The tub may leak and does not hold water properly due to quality issues
  • β€’Overall product durability and quality are reported as poor by some buyers

Bottom Line

The Grayley 60 x 32 Inch Alcove Bathtub scores high on style and soaking comfort, but beware the troubling design flaw around the overflow trim that can cause costly leaks and repairs. If you prioritize durability and peace of mind, this tub may come with more headache than helpβ€”especially given the reported poor customer service and confusing instructions. If you need a similar modern look without these risks, you might want to consider other options on the market that emphasize build quality and better support.

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