Pros

  • Exceptionally lightweight at less than 6 lbs empty, making it easier to lift and maneuver, especially into overhead compartments.
  • Expandable feature adds approximately 2” of extra packing space, accommodating bulky items while still fitting carrn requirements.
  • Four smootpinning wheels provide excellent mobility, reducing strain and making navigation through airports or streets effortless.
  • Durable construction with sturdy zippers, a rigid, smoothly extending handle, and reliable wheels that withstand rough terrain and frequent use.
  • Compact size ideal for carrn, preventing oversize baggage fees and suiting travelers who pack light or solo.
  • Comes with a warranty that adds peace of mind about its longevity.
  • Attractive blue color that is easy to clean and maintain.
  • Highly recommended by multiple users, including seniors, due to ease of use, mobility, and overall reliable performance.

Cons

  • Customer service is reportedly very poor, with unhelpful Ariven online chat and difficulty reaching live representatives.
  • Replacement and repair parts are hard to obtain; authorized repair centers require inconvenient ierson visits, and online channels don’t have parts available.
  • The interior mesh compartment has a fabric backing that obscures clear visibility of contents.
  • Narrow triangular shape can cause tipping if the suitcase is packed improperly or toeavy.
  • Some recent products from the brand reportedly have less durable quality and poor posurchase support compared to previous purchases.

Bottom Line

The Travelpro Tourlite Softside 21" Expandable Luggage delivers a strong combination of ultra-lightweight convenience, durable build quality, and smooth maneuverability, making it an excellent choice for frequent travelers who value ease and reliability in a carry-on. However, potential buyers should be aware of frustrating customer service and limited repair options, which could impact long-term maintenance. If after-sales support is a priority, you might want to consider alternative brands with better service reputations, but if maneuverability, weight, and packing space top your list, this suitcase will not disappoint.

Where to Buy

Prices last updated: December 26th 2025 4:31 pm
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