Pros

  • โ€ขReplacement jars were sent for free, showing commitment to customer satisfaction.
  • โ€ขExceptional customer service with a warm and caring response to issues.
  • โ€ขOverall satisfaction with the product quality and customer care.

Cons

  • โ€ขRecent jars have been excessively salty, indicating a potential process flaw.
  • โ€ขSignificant oil separation requires decanting and extensive mixing.
  • โ€ขConsistency of saltiness has varied, causing disappointment.
  • โ€ขUsers prefer the old recipe and express dissatisfaction with the new version.
  • โ€ขTaste has been described as greasy and unpleasant by some consumers.

Bottom Line

Smuckers Natural Peanut Butter (Chunky) has stirred the pot with some significant changes recently, leaving many users reminiscing about the good ol' days of the original recipe. While their customer service is a winner, the product's inconsistency in saltiness and oil separation issues have left a salty taste in some reviewers' mouths. If you're a fan of the old recipe, you might want to keep searchingโ€”or consider other brands.

Lowest at Amazon
$9.63 at Amazon
Lowest at any Popular Retailer
$4.39 at Target

Where to Buy

Prices last updated: August 2nd 2025 12:13 am
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