Pros
- •Fits properly in a 3" Toto toilet and functions as expected.
- •Clear instructions provided for installation.
- •Installation process is straightforward and the flapper snaps easily into place.
- •Effectively stops unintended water refilling after installation.
- •Customer support is responsive and helpful, offering replacements if necessary.
- •Successfully fixed the leak in a TOTO toilet after some initial issues.
- •Overall satisfaction with the product and quality of customer service reported.
Cons
- •Requires holding the flush lever down for several seconds for a proper flush.
- •Lower water flow leads to frequent need for double flushing.
- •The plastic 'button' may become dislodged and flushed away, contributing to performance issues.
- •Universal replacement part does not perform like the original part.
- •May not be suitable for users who require standard water flow.
- •Defective products mentioned, though customer support provides free replacements.
Bottom Line
The Korky 2023BP Universal Flapper is a fitting and easy-to-install solution for Toto toilets, though its performance may not match that of original parts, particularly concerning water flow. As some users experienced defects, the positive support from customer service ensures issues are addressed. It's important to thoroughly follow the instructions for a successful installation and consider checking the Flush Valve Gasket if problems continue. If performance issues persist, searching for an identical part from Toto may be advisable.
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