Pros

  • โ€ขExtremely soft to the touch, providing gentleness on the skin.
  • โ€ขPerfect thickness and size prevent ripping during use.
  • โ€ขNo fine dust observed when pulling tissues from the box.
  • โ€ขHighly reliable performance, especially beneficial for allergy sufferers.

Cons

  • โ€ขThe quality of the tissues has significantly declined, now described as thin and hard.
  • โ€ขUsers experience red, irritated, and raw noses, likening the texture to sandpaper.
  • โ€ขEven the cheapest grocery store brand is considered softer and more comfortable.
  • โ€ขTissues are only perforated, making it difficult to grab one at a time.
  • โ€ขEntire contents of the box are connected, leading to frustration and waste.
  • โ€ขThere's a noticeable chemical smell from the latest batch.
  • โ€ขTissues tend to come out in clumps, making it difficult to pull out just one.
  • โ€ขThe new box design is considered unattractive.
  • โ€ขRecent purchases included boxes with missing sheets, considered false advertising.
  • โ€ขThe opening design of the Kleenex box is not useriendly, causing frustrating experiences when trying to pull out a tissue.

Bottom Line

While Kleenex Trusted Care Facial Tissues have been known for their softness and perfect thickness, recent changes have left many long-time users disappointed. Complaints about the declining quality of the tissuesโ€”including their thinness and new rough textureโ€”are common. The packaging design, which complicates retrieving tissues, adds to user frustration. If you're seeking for an alternative due to dissatisfaction, consider brands like Puffs for a better box design and softer tissue options. Your nose deserves comfort, not a chore!

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