📋 How to Read a Retailer Report Card on ShopSavvy
Letter-graded breakdowns of every major retailer — return policy, price matching, shipping, and more.
At shopsavvy.com/retailers, every major retailer we cover gets a data-driven report card with letter grades across the dimensions that actually matter when you're deciding where to buy.
What's in a Report Card
Each retailer page shows an overall grade (A through F) plus letter grades on:
- Return policy — how long you have, what fees apply, who pays return shipping
- Price matching — whether they'll match competitors, with what conditions
- Shipping — speed, free-shipping thresholds, where they ship
- Loyalty program — value of their rewards, how easy it is to earn and redeem
- Customer service — channels, hours, real-world responsiveness
- Privacy practices — what data they collect, who they share it with
- Trust ratings — pulled from Trustpilot, BBB, and Sitejabber
- Pricing transparency — how often we see hidden fees vs. honest pricing
How to Find One
- Go to shopsavvy.com/retailers to see all retailer cards graded at a glance.
- Tap or click any retailer to open the full report card.
- Or jump directly: shopsavvy.com/retailers/amazon, shopsavvy.com/retailers/best-buy, etc.
How to Use It
- Comparing two retailers carrying the same product? Open both report cards side by side and let the grades guide a tie-breaker.
- About to make a big-ticket purchase? Skim the return-policy and price-match grades first.
- Worried about a less-known retailer? The trust-ratings section pulls real reviews from independent sources.
Tips
- Grades are recomputed regularly from raw data — they're not opinions.
- A high overall grade with a low return-policy grade still means you should think hard about whether that retailer is right for this purchase.
- If we don't have data for a dimension, the grade shows as "N/A" rather than a guess.