DataVision
DataVision is a 1991-founded NYC consumer-electronics retailer (DataVision Computer Video, Inc.) whose biggest strength is shipping — free standard delivery to the lower 48 plus same-day service in Manhattan, Brooklyn, and Queens. Its biggest weaknesses are pricing fairness and trust: there is no competitor price-matching (only third-party Norton Shopping Guarantee post-purchase price-drop coverage), the 45-day return policy carries a 15% restocking fee with customer-paid return shipping and excludes TVs 32" and larger, and Trustpilot reviewers rate the retailer 1.7 out of 5. The physical store is reported as closed on Yelp/Crunchbase but the e-commerce business continues to operate.
Return Policy
C- Return window
- 45 days
- Holiday extension
- No
- Restocking fee
- 15% minimum
- Return shipping
- Paid by customer (DataVision does not pay for return shipping)
- In-store returns
- No
- Receipt required
- No
- Final-sale categories
- Gift cards, Opened software, Opened health items, Memory cards, Consumables, Video games, Movies, Televisions 32 inches and larger, Opened ink/toner
45-day window from date of shipment/invoice. Customer pays return shipping. No returns on TVs 32" or larger — defective units routed to manufacturer repair instead. Serial-number matching required.
Price Matching
F- Offers price matching
- No
DataVision does not offer competitor price-matching. They do advertise post-purchase price-drop protection through the third-party Norton Shopping Guarantee, but that is not a competitor price-match program. Terms of Service explicitly state 'Prices for our products are subject to change without notice' with no commitment to match.
Shipping
A- Free shipping threshold
- Always free
- Standard delivery
- 3–7 days
- Same-day delivery
- Yes
- Store pickup
- No
- International shipping
- No
Free standard shipping on all orders to the lower 48 states. Same-day delivery for online orders in Manhattan, Brooklyn, and Queens (call-in for Staten Island and the Bronx); orders before 1pm EST delivered 3-8pm Mon-Fri. No international shipping documented. Yelp lists the physical NYC store as closed as of April 2026, so in-store pickup is treated as unavailable.
Payment Methods
- Apple Pay (online)
- Yes
- Apple Pay (in-store)
- Unknown
- Google Pay
- Yes
- PayPal
- No
- Buy Now, Pay Later
- No
- Store credit card
- No
- Gift cards
- Yes
Loyalty Program
N/A- Free to join
- Unknown
No formal rewards/VIP loyalty program is documented on the DataVision website (the rewards URL returns 404). Site offers exclusive discounts for students, military, and first responders, plus open-box specials, but these are not a points-based loyalty program.
Customer Service
- Live chat
- none
- Phone support
- 1-888-888-2087, Mon-Fri 9AM-6PM ET (closed Sat-Sun)
- Email support
- Yes
Pricing Transparency
B+- Fake sales frequency
- unknown
- Strikethrough honesty
- unknown
- Dynamic pricing used
- No
ToS reserves right to change prices and correct pricing errors at any time without notice. No FTC enforcement actions documented. AVS Forum and Sitejabber complaints reference an instance where a Sony memory card was found priced ~$20 higher than the manufacturer's direct price, but no systematic strikethrough/fake-sale pattern is documented in journalism or consumer-advocacy coverage.
Privacy & Data Practices
- Sells customer data
- No
- Targeted advertising
- Unknown
- Account required to shop
- No
Third-Party Trust Ratings
- Trustpilot
- 1.7 / 5 (52 reviews)
- Better Business Bureau
- NR
- Sitejabber
- 3.9 / 5
Company
- Legal name
- DataVision Computer Video, Inc.
- Headquarters
- 55 W 39th Street, New York, NY 10018
- Founded
- 1991
- Website
- https://datavision.com
ShopSavvy Price Data
- Products tracked
- 2,899
Sources
- https://datavision.com/
- https://datavision.com/pages/about-us
- https://datavision.com/pages/about-datavision
- https://datavision.com/pages/refund-return-policy
- https://datavision.com/pages/policies
- https://datavision.com/pages/terms-of-service
- https://datavision.com/pages/privacy-policy
- https://datavision.com/pages/contact-us
- https://datavision.com/pages/same-day-delivery
- https://datavision.com/pages/exclusive-discounts
- https://www.trustpilot.com/review/datavision.com
- https://www.sitejabber.com/reviews/datavision.com
- https://www.smartcustomer.com/reviews/datavision.com
- https://www.bbb.org/us/ny/new-york/profile/electronic-equipment-dealers/datavision-computer-video-inc-0121-40969
- https://www.bbb.org/us/ny/new-york/profile/electronic-equipment-dealers/datavision-computer-video-inc-0121-40969/complaints
- https://www.bbb.org/us/ny/new-york/profile/electronic-equipment-dealers/datavision-computer-video-inc-0121-40969/customer-reviews
- https://www.yelp.com/biz/datavision-new-york-2
- https://www.cityguideny.com/article/Datavision-New-York-City
- https://www.timeout.com/newyork/shopping/datavision
- https://www.zoominfo.com/c/datavision-inc/44912982
- https://www.crunchbase.com/organization/datavision
- https://www.dnb.com/business-directory/company-profiles.data_vision_computer_video_inc.d2a08559424ea838fc4964b17ebceede.html
- https://www.resellerratings.com/store/Datavision
- https://www.shopperapproved.com/reviews/datavision.com/
- https://www.scamadviser.com/check-website/datavision.com
- https://www.avsforum.com/threads/beware-of-datavision.723288/
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