# TLDR Review: Traeger Pro 780 Grill and Smoker

*Published: 2025-05-31 | Updated: 2025-07-18 | Source: https://shopsavvy.com/reviews-tldr/traeger-pro-780-grill-and-smoker*

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## Verdict

The Traeger Grills Pro 780 is praised for its customer service and ability to produce delicious smoked meats, making it a top contender for grill enthusiasts. However, significant structural shortcomings and temperature instability might challenge your patience. While customer support is commendable, these persistent issues could be deal-breakers for some. If you're looking for a reliable grill to enhance your culinary arsenal, this is worth considering, but be aware of potential design flaws.

**Top pro:** Excellent customer service that provides responsive troubleshooting, live video assistance, and replacement parts at reasonable prices with free shipping.
**Top con:** Poor lid construction with problematic hinges and screws that fail to handle the lid's weight, leading to issues within a year.

## Product: Traeger Pro 780 Grill and Smoker
**Brand:** Traeger
[Compare prices and price history on ShopSavvy](https://shopsavvy.com/products/traeger-pro-780-grill-and-smoker)

## Pros
- Excellent customer service that provides responsive troubleshooting, live video assistance, and replacement parts at reasonable prices with free shipping.
- The grill excels at cooking smoked meats, producing high-quality steaks and chicken that are enjoyable, even for picky eaters.
- Comes highly recommended for anyone in the market for a grill or smoker due to outstanding product and customer experience.
- The Smart control panel and user-friendly app enhance the grilling experience by allowing easy connectivity.
- Cleaning the grill is quick and painless, adding to the convenience factor.
- The company's commitment is shown by replacing parts like the hopper box assembly free of charge.

## Cons
- Poor lid construction with problematic hinges and screws that fail to handle the lid's weight, leading to issues within a year.
- Experiences with frequent flare-ups and fluctuating temperatures make the grilling process stressful.
- Despite customer service efforts, ongoing unresolved issues have led to buyer disappointment and distrust in the brand.
- Claims of 'superior structural construction' feel unsubstantiated due to ongoing structural issues.
- Some assembly components, like the chimney cap bolt, suffer machining issues, though workaround solutions are available.

## Pros vs Cons at a Glance

| Pros | Cons |
|------|------|
| Excellent customer service that provides responsive troubleshooting, live video assistance, and replacement parts at reasonable prices with free shipping. | Poor lid construction with problematic hinges and screws that fail to handle the lid's weight, leading to issues within a year. |
| The grill excels at cooking smoked meats, producing high-quality steaks and chicken that are enjoyable, even for picky eaters. | Experiences with frequent flare-ups and fluctuating temperatures make the grilling process stressful. |
| Comes highly recommended for anyone in the market for a grill or smoker due to outstanding product and customer experience. | Despite customer service efforts, ongoing unresolved issues have led to buyer disappointment and distrust in the brand. |
| The Smart control panel and user-friendly app enhance the grilling experience by allowing easy connectivity. | Claims of 'superior structural construction' feel unsubstantiated due to ongoing structural issues. |
| Cleaning the grill is quick and painless, adding to the convenience factor. | Some assembly components, like the chimney cap bolt, suffer machining issues, though workaround solutions are available. |
| The company's commitment is shown by replacing parts like the hopper box assembly free of charge. |  |

## Last Seen Prices

*Each price is the last one ShopSavvy observed, on 2025-05-31; it may have changed since.*

| Retailer | Price | Availability | Last seen |
|----------|-------|-------------|-----------|
| [Amazon](https://shopsavvy.com/api/redirect/products/WeQ5Veuzz7LHd1RvMiNr/offers/87972858-be4f-d8be-2fbe-b051d166bebe?source=shopsavvy&medium=article-review-tldr) | $799.00  | In Stock | 2025-05-31 (may have changed) |

[See every retailer and the full price history on ShopSavvy](https://shopsavvy.com/products/traeger-pro-780-grill-and-smoker)

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*About this review: it summarizes the professional reviews and customer ratings ShopSavvy collected for this product, alongside prices from ShopSavvy's price data (each price shows when it was last seen).*

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