# TLDR Review: PowerSmart 21-Inch Self Propelled Gas Lawn Mower 2025

*Published: 2025-04-27 | Updated: 2025-04-27 | Source: https://shopsavvy.com/reviews-tldr/powersmart-21-inch-self-propelled-gas-lawn-mower-2024*

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## Product: PowerSmart 21-Inch Self Propelled Gas Lawn Mower 2024
**Brand:** PowerSmart

## Pros
- Very powerful and starts easily
- Saves time compared to a battery-powered mower
- Reliable performance without power loss
- Compact and easy to maneuver

## Cons
- Mower ran rough with varying RPMs but initially cut okay
- Experienced a loud clunk and then the mower died
- Extensive troubleshooting did not resolve the issue
- Poor customer service with much calling and emailing for the return process
- Attempted to send a different, incorrect model as a replacement
- Ongoing issues with getting the correct model returned
- Self-propelled function stopped working after one hour of use
- Difficult and unresponsive customer service experience
- Multiple requests for irrelevant information from the vendor
- Frustration with warranty service and support process

## Bottom Line

The PowerSmart Self Propelled Gas Lawn Mower delivers powerful and reliable performance with easy starting and quick operation, but be wary of potential mechanical issues and notably poor customer service. If customer support and prompt issue resolution are priorities for you, you might want to consider an alternative brand for a more seamless experience.

## Pros vs Cons at a Glance

| Pros | Cons |
|------|------|
| Very powerful and starts easily | Mower ran rough with varying RPMs but initially cut okay |
| Saves time compared to a battery-powered mower | Experienced a loud clunk and then the mower died |
| Reliable performance without power loss | Extensive troubleshooting did not resolve the issue |
| Compact and easy to maneuver | Poor customer service with much calling and emailing for the return process |
|  | Attempted to send a different, incorrect model as a replacement |
|  | Ongoing issues with getting the correct model returned |
|  | Self-propelled function stopped working after one hour of use |
|  | Difficult and unresponsive customer service experience |
|  | Multiple requests for irrelevant information from the vendor |
|  | Frustration with warranty service and support process |

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*About this review: We pulled together findings from professional and user reviews, and cross-referenced them with ShopSavvy's pricing data from thousands of retailers to give you the short version.*