# TLDR Review: Milwaukee 2962-20 Impact Wrench

*Published: 2025-12-16 | Updated: 2025-12-16 | Source: https://shopsavvy.com/reviews-tldr/milwaukee-2962-20-impact-wrench*

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## Product: Milwaukee 2962-20 Impact Wrench
**Brand:** Milwaukee

## Pros
- Cordless design eliminates the hassle of compressors and hoses, making it highly practical and convenient for vehicle and heavy-duty work.
- Equipped with four torque settings and a bolt removal mode that applies full torque to loosen fasteners, then reduces RPM for better control.
- Auto shut-off mode helps prevent over-tightening by stopping at around 35 ft-lbs, improving precision.
- Delivers impressive maximum torque of 650 ft-lbs, powerful enough for automotive and agricultural equipment maintenance.
- Consistently praised for very good to excellent quality and reliability, meeting or exceeding expectations.
- Considered a significant upgrade over pneumatic tools, especially beneficial for users with physical limitations.
- Highly efficient and effective across various applications, including heavy work and maintenance.
- Backed by a 5-year warranty, providing peace of mind concerning durability.
- Recommended to buy as a complete kit with batteries if you don’t already own compatible ones, as batteries can be costly separately.

## Cons
- Some users mentioned instances where the retaining ring was missing from the package.
- A small percentage of reviews note limited or non-existent customer support, which could be a concern if assistance is needed.

## Bottom Line

The Milwaukee 2962-20 M18 18V Fuel 1/2" Mid-torque Impact Wrench with Friction Ring is a powerful, versatile, and user-friendly tool that excels in automotive and heavy maintenance tasks thanks to its cordless freedom, multiple torque settings, and strong 650 ft-lbs torque output. It’s an excellent choice if you want to ditch air compressors and still need serious clout for stubborn fasteners. Just be sure to budget for batteries if you don’t already have Milwaukee M18 packs. Overall, it’s a durable investment worthy of professionals and serious DIYers alike.

## Pros vs Cons at a Glance

| Pros | Cons |
|------|------|
| Cordless design eliminates the hassle of compressors and hoses, making it highly practical and convenient for vehicle and heavy-duty work. | Some users mentioned instances where the retaining ring was missing from the package. |
| Equipped with four torque settings and a bolt removal mode that applies full torque to loosen fasteners, then reduces RPM for better control. | A small percentage of reviews note limited or non-existent customer support, which could be a concern if assistance is needed. |
| Auto shut-off mode helps prevent over-tightening by stopping at around 35 ft-lbs, improving precision. |  |
| Delivers impressive maximum torque of 650 ft-lbs, powerful enough for automotive and agricultural equipment maintenance. |  |
| Consistently praised for very good to excellent quality and reliability, meeting or exceeding expectations. |  |
| Considered a significant upgrade over pneumatic tools, especially beneficial for users with physical limitations. |  |
| Highly efficient and effective across various applications, including heavy work and maintenance. |  |
| Backed by a 5-year warranty, providing peace of mind concerning durability. |  |
| Recommended to buy as a complete kit with batteries if you don’t already own compatible ones, as batteries can be costly separately. |  |

## Current Prices

| Retailer | Price | Availability |
|----------|-------|-------------|
| My Store | $74.70  | Check |
| My Store | $79.00  | Check |
| linmadeb | $98.53  | Check |
| Horronline | $100.00  | Check |
| Uccrf | $100.00  | Check |
| woodartsupply.com | $149.99  | Check |
| littlewoods.com | $154.67  | Check |
| BrookPad | $159.00  | Check |
| Significant Services | $165.98  | Check |
| Gold N Connection | $169.00  | Check |
| Gold N Connection | $169.00  | Check |
| WAM Kitchen | $181.30  | Check |
| Blidz | $184.79  | Check |
| empiretoolsusa.com | $186.75  | Check |
| Massdepot | $189.99  | Check |
| Mercari | $190.00  | Check |
| Mechanixgear | $190.64  | Check |
| BUYA.COM | $199.95  | Check |
| Bear Hollow Enterprises | $199.99  | Check |
| Bigeasymart.com | $203.81  | Check |

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*About this review: We pulled together findings from professional and user reviews, and cross-referenced them with ShopSavvy's pricing data from thousands of retailers to give you the short version.*