# TLDR Review: Milwaukee 2767-20 Impact Wrench

*Published: 2025-12-29 | Updated: 2025-12-29 | Source: https://shopsavvy.com/reviews-tldr/milwaukee-2767-20-impact-wrench*

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## Product: Milwaukee 2767-20 Impact Wrench
**Brand:** Milwaukee

## Pros
- Delivers an impressive 1400 ft-lbs of torque, making it extremely powerful for tough fastening and nut-busting tasks.
- Battery-operated design eliminates the need for an air compressor, providing cordless convenience and faster installation speeds versus corded models.
- Four-mode drive control allows users to tailor power and torque output to different job requirements, adding versatility.
- Highly effective for installing large lag bolts into hardwood and laminated beams, as well as removing stubborn nuts and bolts.
- Easy socket changes without requiring extra tools improve efficiency on the job.
- Robust and durable build quality feels solid in hand, preferred by professionals and maintenance staff alike.
- Outperforms many higher-priced impact wrenches with smooth and fast operation, ideal for medium-heavy duty automotive and construction tasks.
- Low-end torque setting offers additional control for delicate applications, though most users rely on high power.

## Cons
- Generally heavy and not well balanced, which can cause user fatigue during extended or awkward tasks.
- Warranty service experience is frustrating for many; several users report claims being denied as "normal wear and tear," leading to long delays and poor communication.
- Reports of intermittent electronic issues including switch and battery connection failures after about a year of use, affecting reliability.
- Some units have broken parts (like the anvil) during what users consider normal operation, raising durability concerns.
- Customer service is inconsistent and often slow to respond, which may add to repair headaches.
- Caution needed when tightening smaller bolts due to the high torque — snapping bolts is a risk if not careful.

## Bottom Line

The Milwaukee 2767-20 M18 FUEL High Torque 1/2" Impact Wrench is a heavyweight champion in the cordless impact wrench arena, packing pneumatic-like torque with a versatile control system that powers through stubborn bolts and heavy-duty fastening jobs. It’s a great fit if you already own the M18 battery platform and need a robust tool for demanding tasks. However, be prepared to handle its hefty weight and potential frustrations with Milwaukee’s warranty and customer service. If ease of service and lighter handling are priorities, you might want to consider alternatives, but for sheer power and rugged performance, this tool is hard to beat.

## Pros vs Cons at a Glance

| Pros | Cons |
|------|------|
| Delivers an impressive 1400 ft-lbs of torque, making it extremely powerful for tough fastening and nut-busting tasks. | Generally heavy and not well balanced, which can cause user fatigue during extended or awkward tasks. |
| Battery-operated design eliminates the need for an air compressor, providing cordless convenience and faster installation speeds versus corded models. | Warranty service experience is frustrating for many; several users report claims being denied as "normal wear and tear," leading to long delays and poor communication. |
| Four-mode drive control allows users to tailor power and torque output to different job requirements, adding versatility. | Reports of intermittent electronic issues including switch and battery connection failures after about a year of use, affecting reliability. |
| Highly effective for installing large lag bolts into hardwood and laminated beams, as well as removing stubborn nuts and bolts. | Some units have broken parts (like the anvil) during what users consider normal operation, raising durability concerns. |
| Easy socket changes without requiring extra tools improve efficiency on the job. | Customer service is inconsistent and often slow to respond, which may add to repair headaches. |
| Robust and durable build quality feels solid in hand, preferred by professionals and maintenance staff alike. | Caution needed when tightening smaller bolts due to the high torque — snapping bolts is a risk if not careful. |
| Outperforms many higher-priced impact wrenches with smooth and fast operation, ideal for medium-heavy duty automotive and construction tasks. |  |
| Low-end torque setting offers additional control for delicate applications, though most users rely on high power. |  |

## Current Prices

| Retailer | Price | Availability |
|----------|-------|-------------|
| woodartsupply.com | $254.99  | Check |
| BrookPad | $258.00  | Check |
| Farrell Equipment & Supply | $279.00  | Check |
| Plumbing Deals | $332.01  | Check |
| Buyr.com | $359.95  | Check |

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*About this review: We pulled together findings from professional and user reviews, and cross-referenced them with ShopSavvy's pricing data from thousands of retailers to give you the short version.*