# TLDR Review: Cync Smart Plug

*Published: 2025-02-20 | Updated: 2025-02-20 | Source: https://shopsavvy.com/reviews-tldr/cync-smart-plug*

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## Verdict

While the Cync™ by GE On/Off Smart Plug offers appealing features such as compatibility with major voice assistants and the ability to reduce energy bills, these positives are overshadowed by significant reliability issues and connectivity problems. If you're considering a smart plug for reliable automation and ease of use, you might want to explore alternatives that have more consistent performance.

**Top pro:** Easy to set up, especially with Alexa, taking just a couple of minutes.
**Top con:** Many users find it unreliable, with only 2 out of 5 plugs working consistently.

## Product: Cync Smart Plug
**Brand:** GE
[Compare prices and price history on ShopSavvy](https://shopsavvy.com/products/cync-smart-plug)

## Pros
- Easy to set up, especially with Alexa, taking just a couple of minutes.
- Responsive and reliable performance when controlled via Alexa.
- The Cync app's user-friendly interface is beneficial for managing multiple Cync devices.
- Compatible with Google Home and Amazon Alexa, offering versatile control options.
- Convenient for remotely controlling lights, especially at secondary homes.
- Helps reduce electricity bills by controlling usage times.
- Effective voice command integration for smart home devices.
- Built-in Wi-Fi compatibility eliminates the need for an additional smart hub.
- Allows for scheduling, enhancing automation and convenience.

## Cons
- Many users find it unreliable, with only 2 out of 5 plugs working consistently.
- Connection issues with Wi-Fi and Cync app are frequent, causing frustration.
- Setup instructions are sparse, making the process confusing for new users.
- Significant disconnection issues even when connected via Google Home App.
- Requires manual operation at times, which defeats the purpose of automation.
- Several reports of plugs failing shortly after purchase and needing returns.

## Pros vs Cons at a Glance

| Pros | Cons |
|------|------|
| Easy to set up, especially with Alexa, taking just a couple of minutes. | Many users find it unreliable, with only 2 out of 5 plugs working consistently. |
| Responsive and reliable performance when controlled via Alexa. | Connection issues with Wi-Fi and Cync app are frequent, causing frustration. |
| The Cync app's user-friendly interface is beneficial for managing multiple Cync devices. | Setup instructions are sparse, making the process confusing for new users. |
| Compatible with Google Home and Amazon Alexa, offering versatile control options. | Significant disconnection issues even when connected via Google Home App. |
| Convenient for remotely controlling lights, especially at secondary homes. | Requires manual operation at times, which defeats the purpose of automation. |
| Helps reduce electricity bills by controlling usage times. | Several reports of plugs failing shortly after purchase and needing returns. |
| Effective voice command integration for smart home devices. |  |
| Built-in Wi-Fi compatibility eliminates the need for an additional smart hub. |  |
| Allows for scheduling, enhancing automation and convenience. |  |

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