# ✉️ How to Change the Email on Your ShopSavvy Account

> We can update the email on your account if you lost access to the original address or changed providers.

*Published: 2026-04-24 | Updated: 2026-04-24 | Source: https://shopsavvy.com/help/how-to-change-your-email*

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Your account email is used for sign-in and for notifications. ShopSavvy does not yet have a self-serve way to change it — we handle it manually so we can confirm you actually own both addresses.

## How to Request the Change

1. Email **support@shopsavvy.com** from your **new** email address.
2. In the message, include:
   - Your **old** email (the one currently on the account).
   - Your **new** email.
   - A short line confirming the request is from you.
3. We reply to confirm once the change is made — usually within a couple of business days.

## Why We Do It This Way

An email change is a common target for account takeover. Handling it through support lets us verify ownership of both addresses and keep your account safe.

## Tips

- If you lost access to the old address entirely, write to us from the new one and include any details that help verify the account — your display name, recent watched products, or the approximate date you signed up.
- After the change, check your notification settings at **More → Settings → Notifications** so alerts go to the right inbox.

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