# 🧾 Do You Offer Refunds on Data API or Business Plans?

> Payments are non-refundable. You can cancel anytime and keep access to the end of the period you paid for.

*Published: 2026-10-12 | Updated: 2026-10-12 | Source: https://shopsavvy.com/help/do-you-offer-refunds-data-api-or-business*

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## Short answer

No. Data API and ShopSavvy for Business payments are non-refundable, except where the law requires a refund.

## What happens when you cancel

- You can cancel anytime. There are no further charges after you cancel.
- On a paid plan you keep full access, including your Data API credits, until the end of the period you already paid for.
- During the 14-day free trial on the Data API Starter plan or a Business plan, cancelling means you are never charged.

To cancel, see [How to Cancel a Data API or ShopSavvy for Business Plan](https://shopsavvy.com/help/how-to-cancel-a-data-api-or-business-plan).

## Where this is written down

Paid plans are governed by the [ShopSavvy B2B Terms](https://shopsavvy.com/terms/api). The terms list the only exceptions: the prorated refunds the Standard Terms provide for force majeure and for the provider warranty remedy, and any refund the law requires.

## Questions

Email support@shopsavvy.com and include your account email.

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