# 📊 Retailer Report Cards: See How a Retailer Stacks Up Before You Buy

*Published: 2026-04-14 | Updated: 2026-04-28 | Source: https://shopsavvy.com/blog/retailer-report-cards*

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Before you check out at a retailer, there's a bunch of stuff you probably wish you knew. How long do you have to return something? Do they price-match? Is their loyalty program actually worth joining?

We put up Retailer Report Cards so you can find out in about ten seconds.

## What's graded

Each report card gives the retailer a letter grade across the stuff that affects you as a shopper:

- **Return policy** — window length, restocking fees, holiday extensions, in-store vs. online returns
- **Price matching** — who they'll match, post-purchase adjustment windows, how to actually request it
- **Shipping** — free thresholds, standard delivery times, same-day availability, store pickup
- **Payment methods** — Apple Pay, PayPal, Buy Now Pay Later, gift cards, store credit cards
- **Loyalty program** — cost to join, how you earn, what the tiers actually get you
- **Customer service** — chat, phone, email, typical response times
- **Pricing transparency** — fake sales frequency, strikethrough honesty, whether they use dynamic pricing
- **Privacy** — whether they sell your data, notable breach history
- **Trust ratings** — Trustpilot, BBB, Sitejabber, app store scores all in one place

There's also company basics (founded, HQ, revenue, employees) and our own price data on the retailer: average variance vs. MSRP, how many real sale events they run per year.

## Examples

Here's some example retailer report cards you can check out:

- [Best Buy](/retailers/bestbuy)
- [Walmart](/retailers/walmart)
- [Target](/retailers/target)
- [Home Depot](/retailers/homedepot)
- [Costco](/retailers/costco)

All of them are at [/retailers](/retailers), sorted by overall grade.

Rolling this out for more retailers daily. If there's one you want us to grade next, let us know!

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