# What Copilot+ AI features does the Microsoft Surface Laptop 2024 actually have?

> Expert answer about AI capabilities and limitations

*Published: 2025-11-06 | Updated: 2025-11-06 | Source: https://shopsavvy.com/answers/microsoft-surface-laptop-2024-copilot-ai-features*

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## Product: Microsoft Surface Laptop (2024), Windows 11 Copilot+ PC, 15" Touchscreen Display, Snapdragon X Elite (12 core), 16GB RAM, 256GB SSD Storage, Platinum
**Brand:** Brand: Microsoft

Let's talk about the elephant in the room: those AI features Microsoft keeps bragging about. Spoiler alert—they're pretty disappointing.

## What Actually Works (Sort Of)

**The Stuff That's Actually There:**
I've been using the live captions feature, and honestly, it's kind of neat. It can transcribe what people are saying in real-time, even translating languages on the fly. Useful for international work calls, but it's not exactly revolutionary.

[Microsoft Paint](https://www.microsoft.com/en-us/p/paint/9pcfs5b6t72z) got this AI image generator thing that creates surprisingly decent pictures from text descriptions. It's fun for about 10 minutes, then you realize [DALL-E](https://openai.com/dall-e-2/) and Midjourney do it way better.

**Video Call Enhancements:** The camera does this eye contact correction thing that makes it look like you're staring directly into the camera even when you're reading from another window. It's subtle but actually helpful for professional calls.

## The Big Missing Piece: Microsoft Recall

Here's where Microsoft really oversold this thing. They promised this amazing "Recall" feature that would basically remember everything you've ever done on your computer and let you search through it visually.

**What Happened to Recall?** Privacy experts took one look at it and basically said "This is a surveillance nightmare." Microsoft quietly delayed it indefinitely. So that killer feature that was supposed to justify the Copilot+ branding? Yeah, it doesn't exist.

## The Copilot Reality Check

There's a dedicated Copilot key on the keyboard that launches Microsoft's AI assistant. The problem? It's literally just ChatGPT in a Microsoft wrapper, and it's not meaningfully different from what you get on any other Windows computer.

**The AI Processing Chip:** This laptop has a special Neural Processing Unit that's supposed to make AI super fast. In practice, I can't tell the difference. The AI features that exist work fine, but they're not mind-blowing.

## Should You Buy It for AI?

**Hard no.** If you're excited about AI features, you'll be disappointed. The current capabilities feel like beta features that Microsoft shipped to justify the "AI PC" marketing.

Buy this laptop for what it actually does well—incredible battery life, solid performance for productivity work, and premium build quality. The AI stuff is a bonus that might get better over time, but it's definitely not ready to be your primary reason for [purchasing](https://www.amazon.com/s?k=surface+laptop+2024&tag=shopsavvy-20).

## Current Prices

| Retailer | Price | Availability |
|----------|-------|-------------|
| Amazon | $1262.36  | Check |

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*Where this comes from: This answer is based on ShopSavvy's product database, real-time pricing from thousands of retailers, and analysis of user reviews to give you a well-rounded picture.*