# What are the known problems with iPhone 17 Pro Max?

> Expert answer about Apple iPhone 17 Pro Max issues and complaints

*Published: 2026-03-24 | Updated: 2026-03-24 | Source: https://shopsavvy.com/answers/iphone-17-pro-max-problems-issues-complaints*

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## Product: Apple iPhone 17 Pro Max
**Brand:** AppleCare

While the [iPhone 17 Pro Max](https://shopsavvy.com/products/6e8693fe-69fc-4505-a9d1-750bcb694752) receives excellent overall reviews, several issues have emerged from user feedback.

## Finish and Coating Issues

**The Issue:** The anodized aluminum finish, particularly on Deep Blue and Cosmic Orange, has been prone to chipping and scratching.

**Details:**
- Color coating can chip after minor impacts, exposing raw aluminum
- Aluminum body is softer than the titanium used on iPhone 15/16 Pro
- Nicks and scratches may penetrate deep enough to show bare metal

**Solution:** The Silver color hides damage better. Consider a protective [MagSafe case](https://shopsavvy.com/search?q=iphone+17+pro+max+case) for finish protection.

## Camera Control Button Complaints

**The Issue:** Many users find the Camera Control difficult to use effectively.

**Common complaints:**
- Too easy to trigger accidentally
- Pressure sensitivity is finicky
- Takes practice to master

**Solution:** Switch to double-click activation (**Settings → Camera → Camera Control**) or disable it entirely.

## Battery and Heat Under Heavy Use

**The Issue:** Despite improved efficiency, heavy users report:
- Battery struggling to last a full day with intensive use
- Noticeable heat during gaming, video recording, or AI features

**Context:** The vapor chamber helps, but pushing the A19 Pro hard still generates heat. Battery life is excellent for moderate users.

## Screen PWM Sensitivity

**The Issue:** The display uses PWM dimming at 480Hz, which can cause eye strain or headaches in people sensitive to screen flicker—particularly at lower brightness levels.

## Night Mode Portrait Removal

**The Issue:** Apple removed the ability to combine Night Mode with Portrait Mode—a feature available since iPhone 12 Pro.

## Hardware Defects (Rare)

Some early units experienced logic board failures requiring warranty replacement. This appears uncommon and is covered under warranty.

## Perspective

Despite these issues, the [iPhone 17 Pro Max](https://shopsavvy.com/products/6e8693fe-69fc-4505-a9d1-750bcb694752) earns excellent ratings from Consumer Reports and professional reviewers. Most users report positive experiences. Being aware of potential downsides helps you protect against them.

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*Where this comes from: This answer is based on ShopSavvy's product database, real-time pricing from thousands of retailers, and analysis of user reviews to give you a well-rounded picture.*