# Does the Dell XPS 13 Plus have WiFi problems?

> Expert answer about Dell XPS 13 Plus WiFi connectivity issues

*Published: 2026-03-23 | Updated: 2026-03-23 | Source: https://shopsavvy.com/answers/dell-xps-13-plus-wifi-problems-connection-dropping*

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## Product: Dell XPS 13 Plus Business Laptop, 13.4" 4K UHD OLED Touchscreen, Intel Core i7-1260P, Zero-Lattice Backlit Keyboard, Fingerprint Reader, Killer Wi-Fi 6E, Windows 11 (16GB DDR5, 1TB PCIe SSD)
**Brand:** Dell

WiFi connectivity issues have been a documented concern for some Dell XPS 13 Plus users. Here's what you should know.

## The Hardware

The XPS 13 Plus uses a Killer Wi-Fi 6E (AX1675) adapter, **soldered to the motherboard** (not replaceable). It supports WiFi 6E, Bluetooth 5.2, and speeds up to 2.4Gbps.

## Reported Issues

Users have documented several problems:

- **Connection drops**: WiFi disconnects unexpectedly, especially after sleep
- **Adapter disappearing**: WiFi completely vanishes from Windows until reboot
- **Intermittent signal**: Random loss requiring system restart
- **Poor range**: Weaker signal compared to other devices
- **Bluetooth interference**: Both radios share the same module

## Causes

Issues may stem from:
- Driver conflicts with Windows
- Aggressive power management settings
- Hardware constraints in the thin chassis
- Killer adapter firmware bugs

## Solutions

1. **Update drivers**: Download latest from Dell support
2. **Update BIOS**: Newer versions improve stability
3. **Disable power saving**: In Device Manager, prevent Windows from turning off the adapter
4. **Reset network**: Use Windows network reset feature
5. **Change router channel**: Reduce interference

## Current Status (2024+)

Dell has released multiple BIOS and driver updates that significantly improve reliability. Many users report much better performance after updating. However, not all problems are resolved for everyone.

## Recommendation

Test WiFi thoroughly during your return window. Consider keeping a [USB WiFi adapter](https://www.shopsavvy.com/search?q=usb+wifi+adapter) as backup if reliable connectivity is critical.

[View Dell XPS 13 Plus →](https://www.shopsavvy.com/products/UTg3zxa38uAKx4ccEXGg)

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*Where this comes from: This answer is based on ShopSavvy's product database, real-time pricing from thousands of retailers, and analysis of user reviews to give you a well-rounded picture.*