# How is the touchpad quality on the Dell XPS 13 Plus?

> Expert answer about Dell XPS 13 Plus haptic touchpad

*Published: 2026-03-23 | Updated: 2026-03-23 | Source: https://shopsavvy.com/answers/dell-xps-13-plus-touchpad-haptic-feedback-quality-issues*

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## Product: Dell XPS 13 Plus Business Laptop, 13.4" 4K UHD OLED Touchscreen, Intel Core i7-1260P, Zero-Lattice Backlit Keyboard, Fingerprint Reader, Killer Wi-Fi 6E, Windows 11 (16GB DDR5, 1TB PCIe SSD)
**Brand:** Dell

The Dell XPS 13 Plus features an innovative invisible haptic touchpad that blends seamlessly into the palm rest. While visually striking, it has received mixed reviews for reliability.

## How It Works

Instead of a mechanical clicking mechanism, piezoelectric actuators create vibration that simulates a click sensation. The entire palm rest functions as the touchpad—there are no visible boundaries.

## What Works Well

- **Large surface area**: Expansive tracking area for comfortable gestures
- **Clean aesthetic**: Seamless modern design
- **Multi-touch**: Standard Windows gestures work smoothly
- **Glass-like finish**: Smooth finger glide

## Documented Issues

Some users experience:

- **Haptic malfunction**: Sound but no physical feedback sensation
- **Auto-clicking**: Touchpad clicks repeatedly without input
- **Uneven response**: Haptic strength varies across surface
- **Drag interruption**: Invisible boundaries make dragging difficult
- **Inconsistent force**: Pressure required for clicks varies

## Fixes

| Solution | Effectiveness |
|----------|---------------|
| Firmware update (2023.12.13.946+) | Improves reliability significantly |
| BIOS update | Essential for compatibility |
| Sensitivity adjustment | Helps some users |
| Hardware replacement | Required for persistent issues |

## The Verdict

The touchpad works well for many users, but others experience persistent issues requiring palmrest replacement. If coming from a traditional trackpad, expect an adjustment period.

**Recommendation:** Test thoroughly during your return window. Consider keeping an external mouse for precision work.

[View Dell XPS 13 Plus →](https://www.shopsavvy.com/products/UTg3zxa38uAKx4ccEXGg)

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*Where this comes from: This answer is based on ShopSavvy's product database, real-time pricing from thousands of retailers, and analysis of user reviews to give you a well-rounded picture.*