# Is the capacitive touch function row reliable on the Dell XPS 13 Plus?

> Expert answer about Dell XPS 13 Plus touch function keys

*Published: 2026-03-23 | Updated: 2026-03-23 | Source: https://shopsavvy.com/answers/dell-xps-13-plus-capacitive-touch-function-row-f-keys-problems*

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## Product: Dell XPS 13 Plus Business Laptop, 13.4" 4K UHD OLED Touchscreen, Intel Core i7-1260P, Zero-Lattice Backlit Keyboard, Fingerprint Reader, Killer Wi-Fi 6E, Windows 11 (16GB DDR5, 1TB PCIe SSD)
**Brand:** Dell

The capacitive touch function row on the Dell XPS 13 Plus is one of the laptop's most controversial features. Here's what you need to know about its reliability and real-world usability.

## How It Works

Dell replaced physical F1-F12 keys with a touch-sensitive LED strip. Press the Fn key to toggle between function keys and media controls, or lock your preferred mode with Fn + Escape.

The touch row also includes traditionally physical keys: Escape, Delete, Home, End, Print Screen, and Insert.

## Documented Issues

Dell has acknowledged several problems:

- **Sleep wake failures**: Touch responsiveness may fail after waking
- **Ghost touches**: Accidental key presses from overlapping fingers
- **Temperature sensitivity**: Keys may become unresponsive when hot
- **Complete failures**: Some units experience row failure after extended use

## Dell's Fix

BIOS updates have addressed many issues:
- **BIOS 2.17.0+**: Adds self-initialization after sleep
- **Sensitivity adjustments**: Reduce ghost touches through firmware
- Most users report significant improvement after updating

## The Reality

Beyond reliability, the fundamental design presents challenges:
- No tactile feedback means you must look to confirm presses
- Touch typing habits require adjustment
- Some users adapt in weeks; others never do

## Who Should Be Cautious

This design may frustrate:
- Developers relying on function keys
- Spreadsheet power users
- Anyone with shortcut-heavy workflows

**Recommendation:** Test in person before purchasing if possible. Update BIOS immediately on any new unit.

[View Dell XPS 13 Plus current prices →](https://www.shopsavvy.com/products/UTg3zxa38uAKx4ccEXGg)

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*Where this comes from: This answer is based on ShopSavvy's product database, real-time pricing from thousands of retailers, and analysis of user reviews to give you a well-rounded picture.*